United States Postal Service

4.3
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 403 N Summit St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
403 N Summit St, Crescent City, FL
32112, United States

Hours

Reviews

4.3
19 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • VR
    Victoria Rank
    Sep 3, 2024
    1.0
    First, Greg and Patricia here are wonderful. My star rating is not about them or the service they provide. I'm giving this post office a one-star review due to the negative experience I had with a clerk. This was my experience... The person before me had several packages that the clerk, Jennifer, was frantically scanning in on the scale. I could tell she was in a terrible mood, sighing, flipping packages around roughly into the bin. Then, when I stepped up, she did the same thing, not letting the scale zero out before frantically scanning both of my packages. The last package came up with an incorrect weight on my tracking receipt, saying it was 3 lbs 4 oz. I brought it to her attention, saying, "I know it isn't 3lbs 4oz. I weighed it before I brought it here." I knew she just didn't let her scale zero out because she was clearly moody and hurried. All I wanted her to do was to reweigh it. She FLEW OFF the handle at me, yelling at me, saying, "There's nothing I can do." And "I can't fix it. It is what it is." I just wanted her to reweigh it, and she kept yelling at me. At one point, she actually screamed at me, "DO YOU WANT TO DO THIS JOB!!!!" I honestly couldn't believe it. I'm standing there like a deer in headlights. I didn't know what to say. I was treated poorly all because I wanted her to check the weight. Unbelievable. The package was for an online order that was purchased through my shop. The shipping label was for up to 2 lb. I weigh each item before I ship to confirm the weight after it's packaged, and all three times, it was under the 2 lbs. I bring it to the post office, and they scan the QR code and print the shipping label. Once the item is delivered, if there is a discrepancy between the weight on the prepaid label and what is weighed at the post office, which shows on the tracking receipt, I, or the customer, get charged the difference. I didn't want that since I knew it was under 2 lbs. It would've been a simple fix on my end, which I did take care of. I contacted the customer to let them know, and I canceled the item, relisted it, and they repurchased. However, this Jennifer lady should NOT have a job working with people. Period. I wished I would've got a video of it. Her behavior was seriously frightening!
  • JJ
    Jesse James
    Jul 4, 2019
    5.0
    I'm there every morning, the people are great, with very good personalities, upbeat, and in a good mood.
  • LT
    Levi Thomas
    Apr 23, 2016
    5.0
    Great staff for a great place. Window clerk, Greg, is hilarious and knows how to make each experience a great one!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.