United States Postal Service

2.0
224 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8801 W Atlantic Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8801 W Atlantic Blvd, Coral Springs, FL
33071, United States

Hours

Reviews

2.0
224 reviews
5 stars
40
4 stars
14
3 stars
5
2 stars
8
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Package Handling

Numerous reviews highlight issues with lost or mishandled packages, leading to frustration among customers.

Staff Attitude

Several customers reported negative experiences with staff attitudes, describing them as condescending, rude, and dismissive.

Efficiency

Customers noted long wait times and inefficiencies, particularly during busy hours, contributing to a negative overall experience.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with specific employees who provided excellent service.
  • AL
    Andi Le
    Nov 17, 2025
    1.0
    I have been back to this place 4 times to complain about my package not being delivered and it has been over 30 days but all I get is to wait until the package is delivered and they still haven't resolved the issue which is really bad.
  • JF
    John Farnsworth
    Oct 29, 2025
    5.0
    I had missed a package being delivered to my house and had an opportunity to check in at this post office because it’s open until 7pm! Sharokie and Lisa went above and beyond to get me my package that evening, and I couldn’t have been more impressed with their help, grace and diligence! Thank you, ladies, it meant a lot to me to get that package ASAP!!
  • KK
    krista
    Oct 25, 2025
    5.0
    I am writing to express my sincere appreciation to Sherokie who successfully recovered a lost package for me. After 4 weeks I was sure this package was long gone, at no ones fault but my own, for incomplete address. To my surprise it was at my door today with a hand written note from Sherokie telling me how she stumbled upon my package, remembered me and my son stopping into the post office to inquire about my lost book, informing me that my postal carrier assisted in reaching my address, and also that she hopes I enjoy my book. So I would like to extend my heartfelt thanks to them for their hard work and dedication. Their actions went above and beyond, and it is greatly appreciated.
  • KB
    Kathy Bock
    Oct 21, 2025
    1.0
    Less than 1. There was nobody there which I have never seen at a post office (However now I know why) I went to send a small electronic to Chicago but it doesn’t fit in their envelope. They had boxes that it would fit in and a 2-3 day delivery for 22.95. I am not a box maker but asked for tape and asked for the 2 employees with no customers for help to put together said tiny box. They told me I had to buy tape. I told them it was a package and I was not going to buy tape to put together a box they were going to ship for a flat fee. I explained this is why this arm of government is bleeding taxpayers dry. I went to ups store. They had a usable shipping item that would be there in 2 days for 16.95 amd they would also print the slip too so I wouldn’t have to fill out a label by hand. Kudos. Ups on Atlantic and Rock Island. Kindness and service vs some lefty getting more than they deserve. Aka pension. Disgraceful! Ps I worked for a Chicago roofing company and we bid the job of replacing all roofs in every facility in The US. USPS IS THE BIGGEST REAl ESTATE HOLDER in US. Let that sink in.
  • CC
    C
    Oct 19, 2025
    5.0
    Chuck was very polite and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.