United States Postal Service

2.0
232 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8801 W Atlantic Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8801 W Atlantic Blvd, Coral Springs, FL
33071, United States

Hours

Reviews

2.0
232 reviews
5 stars
45
4 stars
14
3 stars
5
2 stars
9
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Staff Performance

Several customers reported issues with staff knowledge and efficiency, leading to unresolved package issues and complaints about lost items.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and dedication, indicating that not all staff members share the same attitude.

Operational Issues

Customers frequently mentioned long wait times, inconsistent hours, and problems with package handling, contributing to overall dissatisfaction.

Facility Conditions

The post office was noted to have maintenance issues, such as leaks, which could pose safety hazards and affect customer experience.
  • PV
    Puerto Rico Vibra
    2 days ago
    1.0
    The instructions on the 1-800 number were impossible to understand, which is nothing unusual for USPS service... NOTHING NEW.
  • SE
    Sara Eliza
    6 days ago
    5.0
    I don't know why this place is at a 2. They are very helpful to me.
  • JS
    Jay Smith
    Dec 19, 2025
    2.0
    The manager at this location (Atlantic) is the most miserable person I have ever encountered in my entire life. If he is so unhappy with this job, wish he would leave because there's so many other people that would do anything for any job lately. Please do something about him.
  • KS
    Kirsten Sieber
    Dec 15, 2025
    5.0
    With the craziness of th holidays and the amount of people in and out of this building, these wonderful women handled it with ease. I have to say that whomever the manager is, be proud of your team. These women were professional, polite, efficient and had patience. Thank you for making my frustrating day better!
  • WB
    Walter Brengel
    Nov 28, 2025
    5.0
    When I arrived at the Post Office I was told (in the main area) that they could not help with anything as their systems were down. Neil went above and beyond by helping several customers, including myself, to use the Self Service kiosk. Way to go Neil!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.