United States Postal Service

2.1
257 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3255 NW 94th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3255 NW 94th Ave, Coral Springs, FL
33065, United States

Hours

Reviews

2.1
257 reviews
5 stars
58
4 stars
13
3 stars
4
2 stars
12
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Staffing Issues

Frequent complaints about long wait times due to insufficient staff, with only one or two employees working during busy hours.

Package Handling

Numerous reviews highlighted issues with lost or delayed packages, indicating poor handling and tracking of mail.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was largely negative.
  • JF
    John Farnsworth
    3 days ago
    5.0
    I needed to send off a prepaid package, and I don’t do a lot of returns, so I needed some help, but I also needed some tape. Kimberly guided me through the entire experience with courtesy, ease, and a winning ᕙ(`▿´)ᕗ smile. Thank you, Kimberly for the tip notch service. Go Canes!!
  • JM
    Jonathan Koota, L.Ac. MOM
    Jan 5, 2026
    5.0
    Great post office fast service, nice employees
  • DG
    Dawid Guy
    Jan 5, 2026
    1.0
    Office has employee running thru stop sign by store in UPS truck and yelling at people who had the right of way. Learn to use a 4 way stop. Do better.
  • DR
    Darya Robinson
    Dec 29, 2025
    1.0
    Lady on the counter now was more concerned about her Instagram than a line and helping me to tape a receipt on the box. Absolutely crazy why do we still have this federal post offices with unqualified people to work with people.
  • DD
    Dasha Donado
    Oct 28, 2025
    5.0
    So I just came here to drop off a letter and I found myself with the nicest gentleman. Long day at work and he greeted with a smile, asked about my day, and was so kind. Wish I had gotten his name but to the gentleman on the front desk at 4:30pm on 10/28/25, thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.