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Visit your local Post Office™ at 75 Miracle Mile to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Man…these reviews are not fake. Went in to verify my new address with my maiden name and my new last name. Paid online twice for both last names.
I walked in on a clerk that was on a personal phone call with her friend/relative. She was simultaneously talking to me and on the phone, she proceeded to process one last name and she had no idea what to do with my other name. I asked if she needed my marriage certificate and she shrugged her shoulders and then said no because she can’t scan my certificate. If she doesn’t know then who does?? I then said “I need my mail, so what happens now???” And she shrugged her shoulders again and said I didn’t have a way to get my mail because my new last name is on my ID so to hell with my mail because of my maiden name? That woman doesn’t want to work, she doesn’t deserve a job, she gotta go.
BB
Bella Betancourth
Oct 27, 2025
1.0
i’ve truly never experienced such rude and passive aggressive staff. Unacceptable customer service I was there at 4:50 pm Monday 10/27 it was the woman working.
EE
EZ
Aug 5, 2025
1.0
Running joke that something goes wrong everytime I come here. Either no one shows up for work, they’re out of stamps, computers are down, etc.
TJ
Theo Jalba
Aug 3, 2025
1.0
Really unprofessional, they don't respect posted business hours and don't work the hours they are supposed to. Dropped by on Saturday 8/2 around 4:20 PM, way ahead of the posted closing time of 6 PM. The entire counters / customer service area was closed off with metal shutters and only the mailboxes were accessible. No workers in sight. These folks clearly lack work ethic and proper managerial oversight, and are paid money they have not really earned. And to make matters worse, they are depriving customers of service and costing USPS sales during the hours they don't actually work.
NM
Nicole Moreno
Jul 8, 2025
1.0
I had a very disappointing experience at a USPS location on Tuesday, July 8th, around 3:10 PM. I came in to return an item for the first time and was unsure how the process worked. I asked the employee if she could help me choose between using a bag or tape, and what the price difference would be. Rather than assisting me, she responded with visible frustration and attitude.
I explained that it was my first time making a return and that I wasn’t sure which packaging option would be best. Instead of being understanding or helpful, she acted annoyed and dismissive. When she asked for a QR code, I told her I would look for it. While I was doing that, she complained that she needed to go to lunch and that I had to hurry or she would close the store.
Trying to be considerate, I even suggested she help the customers behind me while I searched for the code but her attitude only got worse. She had already placed my item in a sealed bag and continued complaining that I was taking too long.
At that point, I asked her to return my item so I could take it somewhere else. She told me I’d have to pay for the bag, but considering the way she treated me, I refused and ultimately, she had to pay for it herself, which I believe was fair. Her behavior was unacceptable and unprofessional.
I don’t know her name, but I hope USPS can identify who was working at that day and time and address this situation appropriately. No customer should be made to feel uncomfortable or disrespected especially when simply asking for guidance.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 75 Miracle Mile?
At 75 Miracle Mile, you can send mail, ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours for this Post Office?
The Post Office at 75 Miracle Mile is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website, then complete your setup in person at your local Post Office.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary, so check with your local Post Office for specific times.
What nearby places can I visit before or after using USPS at 75 Miracle Mile?
Nearby options include Nuvia Q for formal wear and fashion accessories, Club Pilates for fitness, and Le Petit Cafe for breakfast or brunch.
Are there nearby services for money transfer close to this USPS location?
Yes, Western Union is nearby for money transfer services, complementing USPS money orders and payment options.
Where can I find dining options near the USPS at 75 Miracle Mile?
Nearby dining includes The Gramercy for American cuisine, Tarpon Bend Raw Bar & Grill for seafood, and Amore Restaurant Bar for Italian food and drinks.
Is there a local spa or wellness center near the Post Office?
Yes, Sesderma Urban Spa & Skin Shop offers spa services nearby for relaxation before or after your USPS visit.