The UPS Store

Reviews

• BB

  Barbie

  2 days ago
  5.0
  What a great experience I had with Verina and Leann . They really assisted me with a package. I was having difficulty with with several different stores. They resolve my issues. They were kind and friendly. This was a great experience.
• MR

  Marcela Renzo

  5 days ago
  1.0
  This place used to be a lot better a long time ago. I went to drop a return package for Amazon, and this was not the first time I've done so. The employee told me that the bag type was not appropriate for shipping even though it was the original bag that was sent by Amazon. He said that I had to buy an envelope. When I told him that the bag/envelope was the original sent to me by Amazon and when I asked if I could at least use some tape to seal my package , they said that they were not allowed to accommodate me with something like that and if I wanted some tape I would have to buy it. I ended up buying an envelope, but this is not the real issue. The real issue is the bad service. The guy was very rude and when I bought this to his attention he told me that if I don't agree with the policies then I could go somewhere else. I have always used this location but honestly the service has been really bad lately. They are not courteous or friendly at all, not even a smile and it was definitely not a good customer service experience.
• FG

  Faiq Gul

  6 days ago
  5.0
  Had an issue with Amazon return. Tiffany was very courteous and prompt to step in and resolve my issue. She was very polite and knowledgeable.
• TP

  Tetyana P

  Feb 5, 2026
  5.0
  The service was outstanding! The agent paid attention to details and provided a few helpful tips for future reference. Great experience!
• LZ

  Lisa Harris Zalis

  Feb 4, 2026
  5.0
  I will drive out of my way to get to the UPS store in Cooper City on Flamingo Road due to the exceptional service provided by Craig. He immediately greeted me and kindly explained all of the services that the store had to offer, such as shredding, postage stamps, and notary services. He ensured that I had no wait for returning packages and he assisted in ensuring that my boxes were prepared properly.

Frequently Asked Questions About The UPS Store