United States Postal Service

2.2
132 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4233 W Hillsboro Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4233 W Hillsboro Blvd, Coconut Creek, FL
33073, United States

Hours

Reviews

2.2
132 reviews
5 stars
30
4 stars
8
3 stars
4
2 stars
8
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, many others reported rude and unprofessional behavior from employees.

Efficiency

Numerous reviews highlighted long wait times and understaffing, leading to frustration among customers.

Package Handling

There were multiple complaints about lost packages and poor handling of mail, with customers expressing dissatisfaction over the lack of accountability.

Management Issues

Several reviews pointed to poor management and lack of training as contributing factors to the overall negative experience at this location.
  • CP
    carmella pizzy
    Dec 11, 2025
    1.0
    Mail hold and still delivering as seen on my ring camera
  • TB
    Tiago Baptista
    Oct 15, 2025
    5.0
    I didn’t expect to make this review but I was blown away by the customer service at this location!
  • FA
    Flavio Araujo
    Sep 29, 2025
    5.0
    If there's 10 stars I would gove, Mike is an exceptional person , laughing and make the whole environment happy fully good energy.
  • HH
    Henry Halverson
    Aug 28, 2025
    5.0
    I honestly believed customer service was dead until I met Michael at the USPS. From the moment I walked in, he greeted me with genuine kindness and helped out professionally. It didn’t feel like the usual rushed, transactional post office experience, it felt like someone who truly cared. Michael completely changed my expectations of what a trip to the post office could be. Best experience I’ve ever had at any postal office.
  • GD
    giulia dias
    Aug 4, 2025
    1.0
    The man at the register let three people cut in front of me and line and then started making little remarks because I was started to get irritated I used to like coming here but that was really not nice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.