United States Postal Service

2.2
131 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4233 W Hillsboro Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4233 W Hillsboro Blvd, Coconut Creek, FL
33073, United States

Hours

Reviews

2.2
131 reviews
5 stars
30
4 stars
8
3 stars
4
2 stars
8
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and inefficiency.

Long Wait Times

Many customers reported excessively long wait times due to understaffing, especially during peak hours.

Package Handling Issues

Frequent complaints about lost or mishandled packages, with customers expressing frustration over lack of accountability.

Staffing Problems

Consistent feedback about insufficient staffing leading to poor service and long lines.

Management Concerns

Customers expressed dissatisfaction with management's handling of operations and customer service issues.
  • TB
    Tiago Baptista
    Oct 15, 2025
    5.0
    I didn’t expect to make this review but I was blown away by the customer service at this location!
  • FA
    Flavio Araujo
    Sep 29, 2025
    5.0
    If there's 10 stars I would gove, Mike is an exceptional person , laughing and make the whole environment happy fully good energy.
  • HH
    Henry Halverson
    Aug 28, 2025
    5.0
    I honestly believed customer service was dead until I met Michael at the USPS. From the moment I walked in, he greeted me with genuine kindness and helped out professionally. It didn’t feel like the usual rushed, transactional post office experience, it felt like someone who truly cared. Michael completely changed my expectations of what a trip to the post office could be. Best experience I’ve ever had at any postal office.
  • GD
    giulia dias
    Aug 4, 2025
    1.0
    The man at the register let three people cut in front of me and line and then started making little remarks because I was started to get irritated I used to like coming here but that was really not nice
  • JC
    Joel Conwell
    Apr 1, 2021
    1.0
    Machine where you can weigh your box and buy postage yourself has been down over a week

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.