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Brand Certified

United States Postal Service

3.2
(135 reviews)

Business Details

2000 State Road 524, Cocoa, FL
32926, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 State Road 524 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 State Road 524, Cocoa, FL
32926, United States

Hours

Reviews

3.2
135 reviews
5 stars
59
4 stars
12
3 stars
8
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others are reported as rude and unhelpful.

Efficiency

Several reviews highlight issues with efficiency, including long wait times and problems with mail delivery and tracking.

Staffing Issues

Many customers noted that the post office appears understaffed, leading to delays and poor service during busy times.

Lost Mail

Numerous complaints about lost or misdelivered mail, with customers expressing frustration over packages not arriving or being delivered to the wrong address.
  • CS
    Cassie Schissel
    Jan 21, 2026
    5.0
    Wow, this Post Office was super efficient and friendly! Taquita was so great at walking me through the touch pad and my options. I was in and out within five minutes.
  • JS
    Jaycee Simmons
    Nov 25, 2025
    1.0
    My mail continues to be opened and destroyed and any gift card, pictures or cash have been stolen. But they can’t investigate is what they tell me. Would give 0 stars if that was an option. Hope the disrespectful person who keeps taking these items grows up or gets fired. Happy holidays.
  • LS
    Louanne Stephenson
    Nov 21, 2025
    1.0
    This post office has terrible service representatives working at the front desk. Kevin was not helpful at all. He was extremely rude.
  • CH
    C Hudson
    Nov 13, 2025
    1.0
    Absolutely worthless. They deliver to the wrong address, you can't reach an agent on the phone. You can't get to the post office if you're handicapped. These people are worthless. Why do we pay them?
  • SS
    Strictly preferred Security
    Sep 19, 2025
    5.0
    The service at the store exceeds expectations, especially from management Jesse and another worker Shanice. They are awesome.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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