FedEx Ship Center

3.9
252 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Cocoa, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2205 West Hwy 520, Cocoa, FL
32926, United States

Hours

Reviews

3.9
252 reviews
5 stars
148
4 stars
31
3 stars
14
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package delivery, including missed deliveries, packages left at wrong addresses, and delays.

Customer Service

Many reviews highlighted poor customer service experiences, including unhelpful representatives and lack of accountability for delivery issues.

Positive Staff Interactions

Some customers praised individual staff members for their helpfulness and friendliness, indicating that there are positive experiences amidst the overall dissatisfaction.

Efficiency

A few customers noted fast and efficient service at certain locations, contrasting with the overall delivery issues reported.
  • DB
    David Betz
    Dec 27, 2025
    5.0
    Fast courteous service!
  • AS
    arthur schwartz
    Dec 18, 2025
    1.0
    Worst ground delivery don't use! For an important package by ground they say now it will take 11 days! Don't count on time delivery for Christmas FedEx Money-Back Guarantee will be suspended for packages shipped on or after Dec. 1, 2025
  • GG
    Ginny
    Dec 14, 2025
    1.0
    Do yall have like a whole new team working for yall? How come all around Melbourne yall are delivering packages to the wrong addresses. Will not be ordering or expecting mail this Christmas thanks to you!
  • RS
    Rachel Sparks
    Dec 4, 2025
    1.0
    If I could give negative stars I would. Delivery said would be there between 2:15pm-4:15pm. Took an entire day off work to wait for this package as it needs to be signed for. Well they attempted to deliver it at 1048am my gate was unlatched and halfway open. The driver never even walked into my gate where my cameras would have spotted him just to come out to a doortag saying they missed me. Well I was home entire time tried to call to see if I could pickup had to go through customer service as their apparently is no way to directly contact my local fedex store. This is now the 6 th time this has happened to me. This is beyond pathetic the customer service rep just kept repeating the same thing over and over again not listening to a single thing I said asked to talk to someone that could actually help me then I got hung up on. Do better FedEx people have jobs and lives as well. If you sent a set time you need to honor that time instead of making everyone jump through hoops just to get a damn package.
  • MJ
    M J
    Nov 15, 2025
    5.0
    Fast, easy and efficient!

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Cocoa offer?

FedEx Ship Center in Cocoa offers FedEx Express Packaging, FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, FedEx Ground, International, and Express Freight shipping services.

What are the store hours for FedEx Ship Center in Cocoa?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.