FedEx Ship Center

3.9
248 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Cocoa, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2205 West Hwy 520, Cocoa, FL
32926, United States

Hours

Reviews

3.9
248 reviews
5 stars
147
4 stars
31
3 stars
14
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with missed deliveries, late arrivals, and packages being left inappropriately.

Customer Service

Feedback indicates a significant number of complaints regarding poor customer service, including unhelpful responses and rude staff.

Positive Staff Experiences

Some customers praised individual staff members for their helpfulness and friendliness, highlighting a few standout employees.

Inconsistent Reliability

Many reviews expressed frustration with FedEx's reliability, with customers noting frequent delays and lost packages.

Mixed Experiences

While some customers had positive interactions, the overall sentiment reflects a struggle with service quality and delivery performance.
  • MJ
    M J
    Nov 15, 2025
    5.0
    Fast, easy and efficient!
  • JW
    Jake W
    Oct 30, 2025
    1.0
    Why is getting a package from FedEx harder than buying a house? Can’t schedule a time, no weekends, and apparently I’m just supposed to sit at home like I don’t have a job. The best part? A random dude walking past my house could sign for my package and that counts as “secure”… but I can’t sign for it at the actual FedEx facility with my ID in my hand? Make it make sense. This policy is dumb. If common sense was a package, FedEx couldn’t deliver that either.
  • AS
    Ashley Stanley
    Oct 20, 2025
    1.0
    Our delivery window said 12:10 to 2:10. At 9:44 the FedEx driver left a door tag on my fence gate and never even attempted to knock on the door. I paid for expedited shipping so I knew I would get it on a day that I was home. By the time I realized what was happening he was already speeding down the road and gone. I tried calling FedEx and all they could tell me was that it will be delivered tomorrow and if I wanted it to be retried today I would have to contact the shipper. Well called the shipper and they cannot do that once it’s in fedex hands they can’t change anything. This is very disappointing because it was very obvious that I was home. I tried to call again and make sure that everything went though for them to hold it at the facility and immediately got hung up on. Their customer service is laughable at best. Do better FedEx! And retrain your drivers not to be lazy.
  • RT
    R T
    Oct 13, 2025
    5.0
    I would like to recommend a promotion for FedEx driver Kemaree. He has been delivering to my house for several years. Kemaree goes out of his way to go beyond what is expected of any delivery driver. He wraps packages in plastic when it's raining, he brings the trash cans up from the street to the garage. He carries heavy packages into the house or garage. I've never asked him to do any of this he does all on his own. Kemaree should be a Trainer or in a leadership role to mentor other drivers.
  • FS
    Francis Stewart
    Sep 29, 2025
    1.0
    What happened to FedEx? Seriously the past 2 years they have never been able to get a package on time to wherever I sent it. I have the same problem on the receiving end, EVERY TIME the package gets lost for a 1-7 days then just mysteriously arrives. How am I supposed to sign for a delivery when I dont know when its coming? I waste days waiting for packages. This was the last time, I already started using a different shipper for when I send stuff. Not only is USPS cheaper, but they get packages there faster for a cheaper price. I am now going to request from everywhere I buy from to no longer ship to me using FedEx. I will pay extra to not deal with FedExs incompetence. I dont know where else to post about this so I guess I'll just leave a review for the main hub in the area.

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Cocoa offer?

FedEx Ship Center in Cocoa offers FedEx Express Packaging, FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, FedEx Ground, International, and Express Freight shipping services.

What are the store hours for FedEx Ship Center in Cocoa?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.