United States Postal Service

2.4
267 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 US Highway 27 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 US Highway 27, Clermont, FL
34714, United States

Hours

Reviews

2.4
267 reviews
5 stars
76
4 stars
13
3 stars
14
2 stars
15
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Long Wait Times

Many customers reported long lines and wait times, often leading to frustration.

Operational Issues

Customers expressed concerns about incorrect hours, broken self-service kiosks, and issues with package handling.

Mixed Reviews

While some customers had positive experiences, many others reported significant dissatisfaction with service quality.
  • II
    Igor Isaev
    Dec 25, 2025
    1.0
    Closed but shows as open on Google Maps. What is your problem to update the correct hours of work on Google Maps???
  • BS
    Barcodes & Squirrels
    Dec 20, 2025
    1.0
    Marked my box vacant for returning mail that was not mine and left a form in my box with a passive aggressive note on it and refused to pick up the updated form. Escalating the complaint because in house staff will not even answer the phone.
  • AR
    ANGEL RAMOS
    Dec 17, 2025
    5.0
    This was me and my wife’s first time going to the post office to drop off a package for delivery, we didn’t know what we were doing but, the front desk lady (Sydney) was AMAZING! 🥳🤩 She helped us out and didn’t send us to the back of the line, and she made it quick, clear, and easy. I hope you have a wonderful holidays Sydney!! 🥺🫶
  • BM
    Brian Myers
    Dec 17, 2025
    1.0
    Shipped a package using the self-service kiosk, put in the drop bin inside the office. Package was returned to me over 2 weeks later with the paid shipping label missing, the reciever's address covered sloppily in blank mailing labels, and "postage due" written all over. Completely unprofessional, why would anyone completely take a paid postage label off? If enough was not paid for shipping, keep the label on, and return to sender with the amount due!
  • LL
    Lisanepa
    Dec 15, 2025
    1.0
    Looking for General Mail Delivery address for this location I have called for 2 days! There is no one who answers the phone to get any information from! I will be stopping in and finding out, unless someone here might already know.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.