United States Postal Service

2.4
261 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1100 US Highway 27 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 US Highway 27, Clermont, FL
34714, United States

Hours

Reviews

2.4
261 reviews
5 stars
74
4 stars
13
3 stars
14
2 stars
15
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of professionalism.

Long Wait Times

Numerous reviews mentioned long lines and wait times, often exacerbated by understaffing.

Mixed Experiences

While some customers praised the helpfulness and friendliness of certain employees, others had consistently negative experiences.

Operational Issues

Frequent complaints about broken self-service kiosks, lack of supplies, and incorrect information regarding services offered.

Delivery Problems

Several customers reported issues with lost or misdelivered packages, indicating a lack of reliability in mail handling.
  • AR
    Autumn Rain
    Nov 17, 2025
    1.0
    always busy long lines!!…, staff are pretty much just cashiers, charge to tape your box’s, charge for boxes, charge, charge, charge/ make sure you bring your package already boxed and taped with label taped too or they will make you purchase TAPE!!!!
  • MD
    Mark D
    Nov 15, 2025
    5.0
    I don't have a problem with this post office. I also don't have to give a review. However, I can't imagine how the employees feel about the low rating when most of the problems do not involve them. So, to make it a little but fair, here's my thanks to the postal workers hard work.
  • DD
    DSS199
    Oct 24, 2025
    5.0
    Fast service and very helpful staff!
  • JB
    Jessie Burgos
    Oct 24, 2025
    5.0
    I’ve been coming to this USPS store for almost two years now and have a P.O. Box here. The staff is always super friendly, helpful, and professional, they really do a great job! The only downside is that it’s almost always very busy and crowded, but that’s definitely not their fault, it just shows how many people use this location. Overall, highly recommend!
  • JJ
    johneastmanvideo
    Sep 30, 2025
    5.0
    After reading all of the negative reviews, I really expected the worst. I cannot express just how positive my experience was. I was treated with friendliness professionalism, and a real caring attitude. My wait was short, my questions were answered, and I was left with a very positive impression.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.