United States Postal Service

2.4
165 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 877 W Minneola Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
877 W Minneola Ave, Clermont, FL
34711, United States

Hours

Reviews

2.4
165 reviews
5 stars
45
4 stars
14
3 stars
3
2 stars
5
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for being unhelpful and dismissive.

Service Efficiency

Customers frequently mentioned long wait times and understaffing, resulting in slow service.

Package Handling

Numerous complaints were made about lost packages and poor handling of deliveries, causing significant customer frustration.

Cleanliness

Several reviews noted that the post office location was not clean, with issues such as overflowing trash cans and bugs.
  • DD
    Didi
    Dec 8, 2025
    5.0
    Rosalyn was so nice and treated each of my Christmas cards with care as they needed extra postage to account for the wax seal. Lovely woman, great service
  • SA
    Stephanie Alicia
    Dec 5, 2025
    1.0
    Rude staff with an attitude
  • HW
    Holly Wood
    Oct 22, 2025
    5.0
    Even though there were only 2 soldiers behind the counter, with a line in front of me, 7 deep, and all different kinds of issues, I had bought my book of stamps within 16 minutes of opening the door. Wow! Thank you both for being large, and in charge, loving what you do!
  • FS
    Fanstik US Store
    Sep 24, 2025
    5.0
    It is a USPS logistics center "IT IS NOT A COMMERCIAL OFFICE" That is, it does not have a place to receive people, they only have a truck collection yard and docks to load and unload trucks, it also serves as a reception place for Distributors who leave a large number of packages.
  • CM
    Casey Maxwell
    Aug 12, 2025
    5.0
    After dealing with a snippy gentleman at the minneola office the gentleman here was so nice trying to help me out. Also, there was a kind lady working on her own before the second associate (the one who helped me) showed up to help. She was so kind with everyone she helped prior to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.