United States Postal Service

2.4
161 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 877 W Minneola Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
877 W Minneola Ave, Clermont, FL
34711, United States

Hours

Reviews

2.4
161 reviews
5 stars
42
4 stars
14
3 stars
3
2 stars
5
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.

Staff Efficiency

Long wait times and understaffing were frequently mentioned, with customers noting that lines can be very long, especially during peak hours.

Package Handling

There were multiple complaints about lost packages and poor handling, with some customers experiencing delays and misdeliveries.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, indicating that there are positive interactions to be had.

Cleanliness Issues

Several reviews mentioned that the post office was not clean, with reports of bugs and unkempt facilities.
  • HW
    Holly Wood
    Oct 22, 2025
    5.0
    Even though there were only 2 soldiers behind the counter, with a line in front of me, 7 deep, and all different kinds of issues, I had bought my book of stamps within 16 minutes of opening the door. Wow! Thank you both for being large, and in charge, loving what you do!
  • FS
    Fanstik US Store
    Sep 24, 2025
    5.0
    It is a USPS logistics center "IT IS NOT A COMMERCIAL OFFICE" That is, it does not have a place to receive people, they only have a truck collection yard and docks to load and unload trucks, it also serves as a reception place for Distributors who leave a large number of packages.
  • CM
    Casey Maxwell
    Aug 12, 2025
    5.0
    After dealing with a snippy gentleman at the minneola office the gentleman here was so nice trying to help me out. Also, there was a kind lady working on her own before the second associate (the one who helped me) showed up to help. She was so kind with everyone she helped prior to me.
  • MA
    Martika A
    Aug 11, 2025
    1.0
    How sad! What happened to the kind people who worked at that office? Now you go there and they treat you with horrifying arrogance. They should definitely change the staff. It costs nothing to be kind.
  • AL
    Austin Lawrence
    Aug 11, 2025
    1.0
    Can’t get anything right. Refused to answer phones.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.