United States Postal Service

3.1
198 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 100 S Belcher Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S Belcher Rd, Clearwater, FL
33765, United States

Hours

Reviews

3.1
198 reviews
5 stars
91
4 stars
14
3 stars
4
2 stars
7
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Efficiency

Many customers noted quick service and minimal wait times, although there are complaints about misinformation and delays.

Management Issues

Several reviews mention poor management practices and lack of accountability, leading to unresolved customer issues.

Facility Conditions

The post office is generally described as clean and well-stocked, but there are complaints about broken self-service machines and inadequate communication.

Delivery Problems

Numerous customers reported issues with lost or delayed mail, contributing to frustration with the postal service.
  • PP
    Pegoty Packman
    Dec 11, 2025
    5.0
    Staff was as efficient as possible with the needs of each individual! Wow. Some customers were not ready at all with their items and staff was most patient. I was in line and saw it all. Made me appreciate the services offered and to the various customer needs.
  • JS
    John Smith
    Dec 3, 2025
    1.0
    Rude , Hostile, and will retaliate if you come to them with concerns about missing mail or other problems they cause. Do yourself a favor and protect your mail by getting in contact with the postal inspector or the O.I.G to actually get help with these problems. These people will deliberately mess with your mail which is illegal.
  • AA
    Asta2121
    Nov 25, 2025
    5.0
    This by far is the best post office I have ever been too! Super helpful, pleasant and on time with my appointment!
  • CL
    Canyon Lienhart
    Nov 5, 2025
    1.0
    We had an appointment at this USPS location yesterday for my husband and daughter to apply for passports and the experience was extremely frustrating. The passport clerk incorrectly told us that first time applicants cannot apply for a passport card without also getting a passport book, which is completely false according to the official U.S. Department of State website. Because of this misinformation, my husband drove an hour and a half and left work early only to be turned away. This entire situation could have been handled very differently had the passport clerk been kinder and taken a moment to double check the information instead of being so confident he was correct. His attitude and refusal to verify wasted our time completely. Checking after we had already left, according to his supervisor, was too late. I appreciate the gesture, but the right thing to do would have been to tell us to hold on, stay put, and find out for us. Afterward, I called the national USPS number and confirmed that I was correct and first time applicants are allowed to apply for a passport card only if they choose. I also spoke with the supervisor at this location today and she was extremely apologetic, kind, and helpful, which I truly appreciated. However, this was a serious mistake on the clerk’s part, and I have brought the issue to Congresswoman Anna Paulina Luna’s office so that this does not happen to anyone else in our community.
  • GC
    Gabe Coron
    Oct 13, 2025
    1.0
    It says open why aren't you open when your supposed to like damn i needed to pickup a package

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.