United States Postal Service

2.9
116 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 650 Cleveland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
650 Cleveland St, Clearwater, FL
33755, United States

Hours

Reviews

2.9
116 reviews
5 stars
48
4 stars
6
3 stars
4
2 stars
4
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, although there were some reports of unprofessional behavior from specific employees.

Service Efficiency

Customers generally reported fast service and minimal wait times, but there were complaints about delays in package processing and delivery.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including unhelpfulness, rudeness, and difficulty in reaching staff by phone.

Delivery Problems

Numerous customers expressed frustration with lost or misdelivered packages, indicating a significant issue with the reliability of mail delivery.

Facility Condition

The post office building received positive remarks for its aesthetic appeal and organization, contributing to a pleasant customer experience.
  • AP
    Annette Primiani
    Nov 10, 2025
    5.0
    The staff have always been friendly and helpful, especially Oz. The environment is very aesthetic and well-maintained!
  • TT
    Toni Thompson
    Oct 28, 2025
    5.0
    Excellent My service today and I regret that I forgot the lovely woman who helped me . She finished the customers project ahead of me and then devoted full attention to my numerous parcels. She offered options and understood that today I wanted best price not quick delivery The post office offers self serve stamps and package service. Mail boxes for rent too. The passport section is great The entry is double door accessible. Venue is accessible. Line is organized with pens and supplies and even greeting cards for sale Free van accessible parking in private lot
  • EK
    Ekaterina Kanat-Alexander
    Oct 27, 2025
    5.0
    I’ve been using this office for a year. There was never a problem. Anything I needed - from buying stamps to money orders, from sending local letters to international packages… everything was done fast. The lines weren’t huge (I think the longest was 5 people). Treated with kindness and respect. Thank you guys.
  • EA
    Edward Aguilu
    Oct 24, 2025
    1.0
    Had to drive 15 mins to the post office to pay .49 more for a package to be delivered to me Tomorrow…. This is the 4th time I’ve had to do this in the past 3 months… crazy how I’ve never had this issue till I moved to this post offices area.
  • VV
    Valentyna Vystavkina
    Oct 4, 2025
    5.0
    There are workers very friendly, professional and everytime ready to help. I like be served there.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.