United States Postal Service

2.9
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 650 Cleveland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
650 Cleveland St, Clearwater, FL
33755, United States

Hours

Reviews

2.9
117 reviews
5 stars
48
4 stars
6
3 stars
4
2 stars
4
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers praised helpfulness while others reported rudeness and unprofessional behavior.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with some customers expressing frustration over tracking and delivery reliability.

Accessibility

Positive feedback on the building's accessibility and aesthetic, but concerns about limited parking and inconsistent service hours.

Phone Support

Numerous complaints about the inability to reach the post office by phone, leading to unresolved issues for customers.
  • LN
    Lawrence Nelson
    Dec 18, 2025
    1.0
    No wonder this location has such a poor rating—-they never answered their phone!!
  • AP
    Annette Primiani
    Nov 10, 2025
    5.0
    The staff have always been friendly and helpful, especially Oz. The environment is very aesthetic and well-maintained!
  • TT
    Toni Thompson
    Oct 28, 2025
    5.0
    Excellent My service today and I regret that I forgot the lovely woman who helped me . She finished the customers project ahead of me and then devoted full attention to my numerous parcels. She offered options and understood that today I wanted best price not quick delivery The post office offers self serve stamps and package service. Mail boxes for rent too. The passport section is great The entry is double door accessible. Venue is accessible. Line is organized with pens and supplies and even greeting cards for sale Free van accessible parking in private lot
  • EK
    Ekaterina Kanat-Alexander
    Oct 27, 2025
    5.0
    I’ve been using this office for a year. There was never a problem. Anything I needed - from buying stamps to money orders, from sending local letters to international packages… everything was done fast. The lines weren’t huge (I think the longest was 5 people). Treated with kindness and respect. Thank you guys.
  • EA
    Edward Aguilu
    Oct 24, 2025
    1.0
    Had to drive 15 mins to the post office to pay .49 more for a package to be delivered to me Tomorrow…. This is the 4th time I’ve had to do this in the past 3 months… crazy how I’ve never had this issue till I moved to this post offices area.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.