The UPS Store

4.1
428 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4567 in Clearwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Are Located On Gulf To Bay Blvd At Hampton Rd, Across From Hooters!.

Details

  • DeliveryNot available

Location

The UPS Store
2813 Gulf To Bay Blvd, Clearwater, FL
33759, United States

Hours

Reviews

4.1
428 reviews
5 stars
317
4 stars
8
3 stars
3
2 stars
8
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few praised specific employees for their excellent service.

Pricing Issues

Several customers expressed dissatisfaction with perceived overcharging for services, particularly in shipping and packaging, leading to frustration and comparisons with competitors.

Store Management

Multiple reviews pointed to poor management practices, including unprofessional behavior from staff and issues with store operations, such as inaccurate hours and lost packages.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, particularly with specific employees like Jennifer and Nate, who were noted for their helpfulness and efficiency.

Store Condition

Customers mentioned that the store appeared messy and poorly maintained, contributing to a negative impression of the overall service.
  • UT
    Uncle Nick TV
    Nov 15, 2025
    1.0
    I got there a few minutes before closing on one of the only days I can return an item and the store was locked before 3:30 (Saturday) I waved to the blonde girl behind the register and she said it was closed. Then when I knocked and pointed to my watch as it was still before 3:30 she ignored me.
  • BB
    brittny92
    Nov 12, 2025
    5.0
    The young man who assisted us with shipping was so helpful and kind! He was quick to get our packages packed up and ready to ship. We live in Illinois, and were on vacation, so the assistance was quite welcome as we had quite a few items to ship home.
  • BB
    Bryce
    Oct 31, 2025
    1.0
    Edit: amending my review to 1 stars. I see a couple reviews here talking about how rude “asian lady” is. That’s Chika. Often charging people $2.50 to print a paper shipping label, which she did to me once, refusing to let people use a tape gun for a box, which she once did as well. I won’t change my review until I stop seeing her. Though that doesn’t seem to be changing the fact she still works there after so many years. It’s generally fine and they get the job done. On the weekends lines are fast and service is generally cheerful. There’s just one clerk or manager there named Chika who is curt and unwelcoming regularly. Luckily I usually Drop off my packages on the weekend so I rarely see her. Even so, I’ve yet to have a pleasant experience with her. Even today as I brought over one pre-packaged box. I’d walked in and stood at the register as no other customer was there. She was talking to another clerk, and made it a point to continue talking for about a minute rather than stop the conversation to service a customer. When I said I just had the one box and it could be scanned, she said, “you can do that yourself at the scanner” pointing closer to the entrance. It wasn’t so much what she said, but saying it without a greeting and her tone of voice was flat as if I were stupid to prefer a human interaction instead. Needless to say, I’ll look forward to more humanity from employees on the weekend and continue to make that my usual time to drop off packages in order to have a less Chika experience.
  • JR
    Johnny Rotten
    Oct 10, 2025
    1.0
    I shipped a package today and it was very expensive for 3 ounces, USPS is much cheaper. The service was plain bad. The employee never provided any details on my shipment, I had to ask. He keeped asking me about the contents, I hope it gets there cause I got a very sketchy feeling from him. Never again!
  • JM
    jayme martinez
    Oct 3, 2025
    5.0
    I love this UPS store and won't go anywhere else. Jennifer is amazing. She makes shipping and packing very easy and carefully free and is very helpful attentive employee. This UPS store will always have my business as long as Jennifer is here! Thank you for your service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Clearwater offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.