The UPS Store

4.0
437 reviews

Business Details

2813 Gulf To Bay Blvd, Clearwater, FL
33759, United States
(727) 725-9985

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4567 in Clearwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Are Located On Gulf To Bay Blvd At Hampton Rd, Across From Hooters!.

Details

  • DeliveryNot available

Location

The UPS Store
2813 Gulf To Bay Blvd, Clearwater, FL
33759, United States

Hours

Reviews

4.0
437 reviews
5 stars
320
4 stars
9
3 stars
3
2 stars
8
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others are described as rude and unprofessional.

Staff Experience

Several reviews highlight that while some staff members are experienced and efficient, others lack basic customer service skills and training.

Operational Issues

Customers reported issues with store hours not matching posted times, long wait times, and problems with package handling and tracking.

Pricing Concerns

Multiple reviews mention dissatisfaction with pricing, including perceived overcharging for services and shipping.

Positive Employee Recognition

Certain employees, particularly Jennifer and Nate, received consistent praise for their helpfulness and professionalism.
  • RG
    Robey Grubbs
    Jan 19, 2026
    4.0
    The staff was experienced. I took away 1 star because UPS charged me $42
  • FR
    Francis Rodder
    Jan 19, 2026
    1.0
    Can't take my package at 3:45pm today because the truck will be too full.
  • SX
    shari x
    Jan 15, 2026
    5.0
    Professional and speedy lamination job. Always very courteous and helpful.
  • DW
    Dylan Williams
    Jan 10, 2026
    1.0
    Absolutely awful UPS location and customer service. One woman working on a Saturday with 8 customers in line. Was told to use the kiosk for Amazon returns. The kiosk would not accept my QR code and was told to see an associate on the machine. Had to go to the back of the line (at the request of the employee).
  • BH
    Brianna Hoffman
    Jan 9, 2026
    1.0
    I never write reviews but this one I felt convicted to. I used to go to this location all the time and they were amazing. Unfortunately, they now have a "bad apple" on the team which has caused headaches and issues the 3 times I have dealt with her. I now refuse to go back. Shes a middle-aged brunette woman who seems to be in management. Every time I have worked with her, she was inaccurate in pricing (told one price and it was another) and tried to upsell to the point it feels scammy. She never puts the customer first and is disrespectful. 0/10 recommend only due to her. Go to another location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Clearwater offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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