The UPS Store

3.7
130 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4161 in Clearwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Feather Sound.

Details

  • DeliveryNot available

Location

The UPS Store
2655 Ulmerton Rd, Clearwater, FL
33762, United States

Hours

Reviews

3.7
130 reviews
5 stars
77
4 stars
10
3 stars
4
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness and unprofessional behavior from staff, particularly from a few individuals.

Staffing Issues

Several reviews mentioned inadequate staffing, leading to long wait times and frustration among customers.

Mixed Experiences

While some customers praised specific staff members for their helpfulness and professionalism, others had negative experiences that overshadowed their visits.

Operational Problems

Customers frequently noted issues with store hours not aligning with posted times, leading to inconvenience and wasted trips.

Cleanliness and Organization

The store's cleanliness and organization were mentioned, with some customers noting it felt outdated and in need of a deep cleaning.
  • PD
    Paul Dennison
    Jan 4, 2026
    4.0
    Disappointing that the only notice I found this UPS store would be closed today is the sign they put on the door. While I still got a good walk in, the purpose was also to ship something and make an Amazon return. I will put this down as another dropped ball for UPS when it comes to efficient logistics and effective communication. UPDATE - Thank you to the owner for responding. Making the effort to remedy a problem is a very welcome response. Have to give another star for the effort. Thanks.
  • SF
    susan foster
    Dec 27, 2025
    1.0
    Warning this place is extremely slow. Unfortunately they do not staff their store well. Still trying to figure out why you would only have one employee the days after Christmas or a Saturday
  • MT
    Mateo Tapia
    Nov 7, 2025
    1.0
    My wife is very worried to go back in by herself. As the gentleman working is very creepy and making very inappropriate comments. Not like my wife at all to keep her company going into a UPS store
  • NR
    Nicole Roberts
    Nov 7, 2025
    1.0
    Horrible experience with the OWNER. he was extremely rude and unprofessional. Would rate 0 stars if I could. So many other better options locally for a UPS store.
  • LV
    Luis Vazquez
    Oct 17, 2025
    1.0
    THIS REVIEW IS NOT ABOUT THE STORE. However, UPS leaves me no choice as there is no other method (outside yelp, reddit, etc.) UPS is horrible. Never would I opt to ship with them. The fact I have to post this under this business is partial proof. Help is non-existent and sourced outside the country and that's important because while they may speak the language they understand America. Also, I have trouble understanding them. Moat egregiously their myUPS amounts to nothing if you are trying to locate a package. If you select proof of delivery (🤔) it simply states it was delivered and what time. Doesn't even list the address (what?) Much less provide a photo like Amazon. I'd rather use USPS. Smh. 😡

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Clearwater offer?

The UPS Store #4161 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.