The UPS Store

3.7
129 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4161 in Clearwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Feather Sound.

Details

  • DeliveryNot available

Location

The UPS Store
2655 Ulmerton Rd, Clearwater, FL
33762, United States

Hours

Reviews

3.7
129 reviews
5 stars
78
4 stars
9
3 stars
4
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some staff being praised for their helpfulness while others were reported as rude or dismissive.

Staff Performance

Several reviews highlight specific staff members, particularly Amanda and Paola, for their exceptional service, while others noted issues with certain employees being unprofessional or inattentive.

Operational Issues

Customers frequently reported problems with store hours not aligning with posted times, leading to frustration and wasted trips.

Facility Conditions

The store's cleanliness and organization received mixed reviews, with some customers noting it felt outdated or dirty, while others appreciated the overall atmosphere.

Service Reliability

There were multiple complaints about lost packages and inadequate handling of shipping services, leading to concerns about the reliability of the store's operations.
  • MT
    Mateo Tapia
    Nov 7, 2025
    1.0
    My wife is very worried to go back in by herself. As the gentleman working is very creepy and making very inappropriate comments. Not like my wife at all to keep her company going into a UPS store
  • NR
    Nicole Roberts
    Nov 7, 2025
    1.0
    Horrible experience with the OWNER. he was extremely rude and unprofessional. Would rate 0 stars if I could. So many other better options locally for a UPS store.
  • LV
    Luis Vazquez
    Oct 17, 2025
    1.0
    THIS REVIEW IS NOT ABOUT THE STORE. However, UPS leaves me no choice as there is no other method (outside yelp, reddit, etc.) UPS is horrible. Never would I opt to ship with them. The fact I have to post this under this business is partial proof. Help is non-existent and sourced outside the country and that's important because while they may speak the language they understand America. Also, I have trouble understanding them. Moat egregiously their myUPS amounts to nothing if you are trying to locate a package. If you select proof of delivery (🤔) it simply states it was delivered and what time. Doesn't even list the address (what?) Much less provide a photo like Amazon. I'd rather use USPS. Smh. 😡
  • RM
    Renee Mozell
    Oct 3, 2025
    1.0
    I sent a package overnight on Thursday 9/18. The package did not arrive until Monday. When I spoke with Pavel, he remembered the transaction and explained that I needed to call USPS. They said it was delivered per order and that Pavel gave me the wrong information. I have tried numerous times leaving message after message with no response. I did not get the service I paid for and I'm being ignored. Customer service here is non-existent. I do NOT recommend doing business at this facility. There are other UPS stores that care about their customers.
  • MD
    M D D
    Sep 22, 2025
    1.0
    You guys lost a 250 dollar box I shipped, didn’t even scan it at the store for drop off and have ignored my messages to resolve this issue. People at this store will steal your items and not have a care in the world. You ignored my email calling you out for this issue as well.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Clearwater offer?

The UPS Store #4161 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.