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The UPS Store #4161 in Clearwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Feather Sound.
Many customers reported rude and unprofessional behavior from the owner and some staff, leading to negative experiences.
Staff Performance
While some staff members received praise for their helpfulness and efficiency, others were criticized for being dismissive and unhelpful.
Store Management
Customers expressed frustration with inconsistent store hours and poor communication regarding services like notary appointments.
Safety Concerns
Multiple reviews highlighted issues with inappropriate comments from staff, making some customers feel uncomfortable.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members for their excellent service and willingness to assist.
SS
sapir suli
2 days ago
1.0
If I could give zero I would.
I came to the store to return some packages. It’s not my first time there, and I usually find it pleasant.
It took me less than a minute to find the QR codes, and the guy started to yell at me that he can’t wait for me and I should do it faster
I did it as fast as I could. It took me less than a second to pull out the remaining QR codes, but he kept yelling at me
When I finished, I was kind enough to tell him thank you and have a better day, but he kept telling me next time I should come ready
I left the store with tears in my eyes. This guy was very discriminating.
KT
Kate Top
Feb 19, 2026
1.0
The owner is rude. Always gives you a hard time if it is about a return (Amazon, Macy’s, etc.). Makes unprofessional comments and seems to be unhappy with his job overall stressing it onto the customers.
PH
Payman Huwaiz
Feb 8, 2026
5.0
Courtney the best for help .great job
BB
Beebmeister
Feb 3, 2026
1.0
I had an unpleasant experience at this The UPS Store location today.
I came in with three Amazon returns and was the only customer in the store. After the items were processed, I stood at the counter waiting for my receipt. Instead of acknowledging me or finishing the transaction, the "owner" began working on other tasks while I stood there waiting for several minutes.
When I asked for my receipt, he responded with, “I didn’t know why you were standing there staring at me,” in a rude and dismissive tone.
There was no confusion — I was clearly waiting at the counter immediately after my return. A simple “Here’s your receipt” or “Do you need anything else?” would have been basic customer service.
I own a business myself and always try to be considerate and efficient when dropping off packages. Being ignored and then spoken to disrespectfully for asking for a receipt was unnecessary and unprofessional.
Other UPS locations have always been polite and proactive. Unfortunately, this experience felt intentionally dismissive.
MM
Macy
Jan 27, 2026
1.0
Every single time I have gone to this location, I get sexually harassed by this one man who tells me my red hair is his fetish. He will legit say that, and say it's his favorite type of woman. And he asks me to walk in the sun so he can see my hair with sun on it. I like ran out. Only a handful of times I've felt this disgusted and uncomfortable. I can only imagine what he says to other women that come in.
This has happened multiple times, and after last time I will never be returning to this location which sucks as it's so conveniently close.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Clearwater offer?
The UPS Store #4161 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the hours of operation for The UPS Store at 2655 Ulmerton Rd?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on weekends?
Yes, The UPS Store is open on Saturdays from 9:00 AM to 2:30 PM and Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available for mail and package receiving.
How can I contact The UPS Store?
You can call them at +1 727-556-0500 or email store4161@theupsstore.com.
Are there any special offers available at The UPS Store?
Yes, you can save with special offers and coupons available on their website.
Which nearby restaurants can I visit before or after my visit to The UPS Store?
Nearby restaurants include Teriyaki Madness (Asian fusion), Antico Fornaio (Italian), La Dolce Vita Trattoria Clearwater (Italian), and Taziki's Mediterranean Cafe (Mediterranean cuisine).
Where can I find nearby nail salons around The UPS Store in Clearwater?
Your Nails And Spa and New Sun Nails and Spa are nearby nail salons where you can relax before or after your visit.
Are there any nearby travel services close to The UPS Store?
Yes, Levarti is a nearby travel service company you might find useful.
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