Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 109 Live Oaks Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
164 reviews
5 stars
58
4 stars
10
3 stars
9
2 stars
8
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of assistance.
Efficiency
Customers experienced long wait times and delays in service, particularly regarding package handling and passport appointments.
Positive Experiences
Some customers highlighted positive interactions with specific employees, noting helpfulness and efficiency, particularly in passport services.
Delivery Issues
Numerous complaints about mail delivery problems, including misdelivered packages and lack of accountability from postal workers.
Accessibility Concerns
Several reviews mentioned the post office's lack of handicap accessibility and inadequate accommodations for disabled customers.
- RJRenee JohnsonNov 4, 20251.0I’ve never experienced such poor service from a post office as I have with the Casselberry branch at 109 Live Oaks Blvd. Several of my packages have been marked “delivered in/at mailbox,” yet none have ever arrived. I’ve been trying repeatedly to get assistance or some sort of resolution, but every effort has fallen on deaf ears. The supervisor or manager—Jimmy—has been no help at all. There’s been zero accountability for the ongoing inconsistency and negligence within his staff. Delivering packages shouldn’t be complicated: a package has an address, you deliver it to that address—job done. Yet, this branch seems unable to manage even that basic task. What’s worse, I was told that the “solution” is to rent a PO Box for $90 every six months to ensure my mail is handled properly. That feels incredibly unfair, if not outright exploitative. In over 15 years of receiving mail and online orders, I have never dealt with such frequent mail mishandling. This ongoing issue has been so stressful that it’s even making me reconsider renewing my lease at my current apartment—simply because I can’t trust this post office to deliver my mail reliably.
- MHMegan HawesOct 24, 20251.0Our mail man pulls off the road and plays Pokémon go instead of delivering mail I been watching him from my house I have photos of this mail man and I’m not happy at all. I have an important package and this man is not professional at all.
- LPLori PavoniSep 8, 20253.0I went there to get my mail sent to my location here in Casselberry. When I was called no good morning how are you. I asked about my address she says did you fill out the change of address.! I said NO that’s why I’m here she said back well fill that out and then I can help. I was like wow.! I’m in customer service myself and I’m on phones we MUST say our greeting snd then ask how may help.! After I was done filling that out. She called me again and she said ok thank you. I was like when can I expect my mail. She says in a week. I was like ok thank you gave yourself a good day. Nothing Crickets.!!! In the past the post office was a great place but NOW they list all Respect for there customers it’s just job. We don’t matter.!!! It Cleary seemed that couldn’t wait to get rid of you. I was there 5 min after they opened so I left and was like well they have a long day. As long as they act like that yes there day must be long.!!!!!
- SLShaunte LawAug 15, 20251.0The Customer service at the front counters needs to be better. It takes 2 seconds to greet a customer and direct them to the appropriate lines for package pickup. They literally watched me stand at the pickup window (which is typically where you’d stand to retrieve a package) and never once mentioned that i would need to stand in line for a package pickup. Several people came in and were services ahead of me. finally i said “should i be in line? Will anyone come to help at this window?”.. Nope. Please do better. Communication goes a long way.
- EAEmily AlterJul 28, 20255.0Annette was super helpful and very efficient.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 109 Live Oaks Blvd?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, the Casselberry Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at selected locations.
What are the operating hours of the Casselberry United States Postal Service?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online or in person. Online reservations and information are available at the USPS website; in person, bring two valid IDs and your application.
Is there 24/7 access to PO Boxes at this location?
Most PO Boxes have lobby access 24/7, but hours may vary. Check directly with this Post Office for specifics.
Where is the United States Postal Service located in Casselberry?
The Post Office is located at 109 Live Oaks Blvd, Casselberry, FL, 32707.
What other businesses are near the Casselberry Post Office that I might visit?
Nearby are Optimal Stand Up Paddle Boarding for sports and recreation, Brooke & Co. wedding planning services, and Patisserie Bon Beurre bakery.
How can I get to the Casselberry Post Office if I’m exploring nearby attractions?
You can combine your Post Office visit with nearby spots like Optimal Stand Up Paddle Boarding or local dining options; these are easily accessible from 109 Live Oaks Blvd.
Are there local services nearby the Post Office that might be useful after mailing packages?
Yes, nearby services include electronics store Shop Top Laptops, pet store Lovebird Nursery, and cleaning service Freedom Cleaning Solutions for various needs.