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Brand Certified

United States Postal Service

2.7
(171 reviews)

Business Details

109 Live Oaks Blvd, Casselberry, FL
32707, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 109 Live Oaks Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
109 Live Oaks Blvd, Casselberry, FL
32707, United States

Hours

Reviews

2.7
171 reviews
5 stars
60
4 stars
10
3 stars
9
2 stars
8
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees like Bob and Jose received praise for their helpfulness, many customers reported rude and unprofessional behavior from staff, leading to a negative overall impression.

Efficiency

Customers frequently complained about long wait times, slow service, and inefficiencies in handling mail and packages, with some expressing frustration over missed deliveries and unresponsive staff.

Accountability

There were numerous reports of missing mail and packages, with customers feeling that the staff lacked accountability and failed to resolve ongoing issues.

Positive Experiences

Despite the negative feedback, several customers highlighted positive interactions with specific employees, indicating that there are instances of good service amidst the overall dissatisfaction.
  • TW
    Tina “June” Weidner
    3 days ago
    1.0
    No self service kiosk even though photos show they have one
  • AR
    Ana Roosen
    Feb 18, 2026
    5.0
    James and Bob are star employees. They have both handled my requests and inquiries very professionally. Bob usually handles passports, if you are looking for this service this is a great post office to go to, he is speedy and very thorough . And James is the manager, he understood the issues I was having with my PO and was able to resolve them without hassle. This post office is very busy in the mornings. I would recommend going after lunch. Although, beware that just as expected, not everyone, including some of the workers at this office enjoy and take pride in their work, some of them do leave something to hope for.
  • JA
    Joe Aziz
    Feb 18, 2026
    1.0
    They are slow. This guy Rene flirts with women and is unprofessional. He ignores the line and other waiting customers. If you are a girl and want to be hit on come find this creep.
  • MK
    Mandy Kincaid
    Feb 11, 2026
    5.0
    Bob helped us with our passports, he was very nice and helpful.
  • LL
    Lex
    Feb 9, 2026
    5.0
    Everyone here is really nice! Bob is especially great. I’ve noticed they often take the time to measure and double-check packages to make sure the weight looks right, which is incredibly helpful and kind. They’re always efficient, and Bob is consistently pleasant and respectful. I honestly go out of my way to come to this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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