United States Postal Service

2.5
384 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1030 SE 9th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1030 SE 9th Ave, Cape Coral, FL
33990, United States

Hours

Reviews

2.5
384 reviews
5 stars
125
4 stars
9
3 stars
12
2 stars
21
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and behavior.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, as well as delays in delivery times.

Cleanliness and Environment

Some customers noted that the facility was clean and well-maintained, while others experienced long wait times and overcrowding.

Staff Attitude

A significant number of reviews mentioned staff appearing unhappy or unprofessional, contributing to a negative customer experience.
  • PC
    Patrick Conlon
    Dec 27, 2025
    5.0
    Considering the constant flow of sometimes irritable people, the Postal Staff by my observation has always been quite helpful and courteous. Kudos to all.👍
  • TK
    Talor Kelley
    Dec 27, 2025
    5.0
    Friendly service, inside area clean and well maintained
  • PC
    pedro pablo de la cruz
    Dec 14, 2025
    5.0
    Excelente el servicio que brindan. Se hacen filas pero nada fuera de lo normal.
  • CL
    chase langley
    Dec 5, 2025
    1.0
    $2 for strip of tape! GFY!
  • AH
    Andy Herrera
    Nov 21, 2025
    1.0
    I ordered a package that was supposed to come on friday to MY HOUSE and instead they were sk lazy the did not deliver and just kept it in the office hope the did nott lose my package :l

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.