Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1315 Oakfield Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
203 reviews
5 stars
65
4 stars
13
3 stars
7
2 stars
13
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for being dismissive and unprofessional, indicating a significant inconsistency in service quality.
Appointment Issues
Several customers reported problems with scheduled appointments, including being turned away or misinformed about their appointment status, leading to wasted time and frustration.
Mail Handling
There were multiple complaints about lost or mishandled mail, with customers expressing dissatisfaction over the lack of accountability and resolution from the staff.
Positive Experiences
Despite the negative feedback, a few customers shared positive experiences with specific employees who provided excellent service, suggesting that there are capable staff members within the team.
- SPSteven PlataniaJan 5, 20261.0I won’t be coming back, the staff is rude. I worked with Philip and he was full of attitude and sarcastic. Very disrespectful.
- JLjulissa largelJan 5, 20261.0Philip was so nasty. He answered me with sarcasm and laughed in my face because I normally don’t have to pay to return . He talked over me and was extremely rude . I won’t be coming here again
- KGKim GregoryDec 9, 20251.0We had an appointment to get our passport done and the woman in charge of getting our passports was really rude! It's like we were bothering her. She made us redo the paperwork because we wrote it in blue. That was our fault. But there was NO reason to be so hateful. We walked out and went to another post office and they were awesome! Took care of us right away!
- LELeman ErdoganDec 5, 20251.0This is Samantha, a USPS worker. She’s consistently rude, acts like she knows everything, and doesn’t know how to deal with customers. The picture was shared here and taken from other people’s comments. Honestly, someone like that shouldn’t be in that position. Thank you
- BBBleuDec 5, 20251.0People don’t mind being rude and disrespectful this lady and her husband disrespected the young lady at the counter pleasant and helpful and her husband yelled and cursed the young lady. He is the type that would hit his wife shame on you and you having your children with you behaving that way
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 1315 Oakfield Dr, Brandon, FL?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete setup in person.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this Post Office.
Are there nearby dining options close to the Post Office at 1315 Oakfield Dr?
Yes, Knish King, a soup and wrap restaurant, is nearby for convenient meals before or after your visit.
How can nearby transportation services like Spark Limousine assist me in visiting the Post Office?
Spark Limousine offers limo services nearby, which could provide convenient transportation to and from the Post Office.
What nearby government offices can I visit alongside the Brandon Post Office?
Nearby you can find the Hillsborough Clerk of Court and Comptroller as well as Brandon Regional Service Center for related government needs.
Where can I find more information or schedule services for the USPS location at 1315 Oakfield Dr?
Visit the USPS online location finder or schedule passport services at https://tools.usps.com/find-location.htm?location=1355688.