Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1315 Oakfield Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
196 reviews
5 stars
63
4 stars
13
3 stars
7
2 stars
13
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.
Appointment Issues
Several customers reported problems with scheduled appointments, including being turned away or misinformed about their appointment times.
Mail Handling
There are frequent complaints about lost or mishandled mail, with customers experiencing issues such as packages being marked as delivered but not received.
Staff Attitude
Many reviews noted a negative attitude among staff, with reports of employees being dismissive and unhelpful, contributing to a poor customer experience.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members who provided helpful and friendly service.
- AZAisha Zenn3 days ago2.0Im giving 2 stars because Kim was very helpful and understanding and solved our problem immediately. But I have to admit this lady in the photo Sam ( I assume Samantha) was very rude, very bad attitude, not helpful. I asked for help since my mail was coming to my address she just went full attitude and didnt want to give me supervisor’s number so I can call and solve my problem. It doesnt matter what company you work for, you still have to make sure you give good customer service. I bet there are a lot of people who would want to work her position. Kim on the other hand Great!!!! Thank you Kim!!! ( by the way the photo is from another review about Sam)
- TTTotal Neck Trainer T.N.T.Oct 28, 20251.0Rude and borderline obnoxious. I have been mailing the same product in an envelope for 6 years, and all of a sudden it is considered a package, so the postage is now more than double. No hello, no thank you and clerk #41 refused to send another non-alcohol package due to some alcohol labeling. Will not return to this post office again and go out of my way for another.
- DRDayanara RiveraOct 21, 20251.0This post office mishandled my mail for 3 whole months. I relocated, they asked me for proof of identity, after I do that.. they still did not send my mail to me completely. "Kim" impersonated her "Manager" to then have to admit she isn't a Manager. She was so careless. All she said on their behalf is "We already said we are sorry it was our mistake. I am done assisting you". Crazy right?!
- HSHERB SOTOOct 17, 20251.0THIS LOCATION HAS THE WORST CUSTOMER SERVICE ON PLANET EARTH
- WTWhitney TillerOct 3, 20251.0DO NOT GO HERE. I had an appointment at 11:30 am for a new passport. I made and confirmed the appointment weeks in advance and arrived 5 mins early as per requested. Upon arrival, a clerk informed me that there was “actually no agent today” and that “they can help me across the street.” I go to the address I was provided where I then learned that instead of my appointment taking 15 minutes as stated on the website, that me and my toddler were going to have to stand in line at the CLERK OF COURT, on a Friday afternoon. We had to stand the entire time because it was so many people waiting that there were no places to sit. At first, I thought maybe it was due to the government shutdown but then I heard a clerk say that they were “self-funded” so the shutdown doesn’t affect them. I would think that if appointments are scheduled so far ahead that an establishment would make a courtesy call or at least send an email, not wait for somebody to show up only to push them out the door to the unholy hell that awaits them at the clerk of court. Just like everywhere else in Hillsborough, this place has no consideration for anybody else’s time or life, they simply just don’t care.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 1315 Oakfield Dr, Brandon, FL?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete setup in person.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this Post Office.
Are there nearby dining options close to the Post Office at 1315 Oakfield Dr?
Yes, Knish King, a soup and wrap restaurant, is nearby for convenient meals before or after your visit.
How can nearby transportation services like Spark Limousine assist me in visiting the Post Office?
Spark Limousine offers limo services nearby, which could provide convenient transportation to and from the Post Office.
What nearby government offices can I visit alongside the Brandon Post Office?
Nearby you can find the Hillsborough Clerk of Court and Comptroller as well as Brandon Regional Service Center for related government needs.
Where can I find more information or schedule services for the USPS location at 1315 Oakfield Dr?
Visit the USPS online location finder or schedule passport services at https://tools.usps.com/find-location.htm?location=1355688.