The UPS Store

4.3
173 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0421 in Brandon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bloomingdale Commons At Corner Of Bloomingdale And John Moore Rd.

Details

  • DeliveryNot available

Location

The UPS Store
805 E Bloomingdale Ave, Brandon, FL
33511, United States

Hours

Reviews

4.3
173 reviews
5 stars
132
4 stars
8
3 stars
5
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff like Brenda and Will, others reported poor service and rudeness from certain employees.

Efficiency

Several reviews highlighted quick and efficient service, with staff managing tasks well even during busy times, although some customers experienced long wait times.

Management Issues

There were complaints about management, including inconsistent hours and poor handling of appointments, particularly regarding notary services.

Pricing Concerns

Customers expressed dissatisfaction with high prices for services like notarization and shipping, feeling they were overcharged compared to other locations.
  • ME
    Matt Espinosa
    Dec 29, 2025
    5.0
    Ruby was FANTASTIC!!! We were having difficulty with the fingerprint scanning machine. This was the 3rd store we visited and BY FAR the most helpful. She did everything she could to help us with the KIOSK. Ultimately she gave us the number to call and was close by to help while we were on the phone. She takes great pride in her work.
  • DM
    Diego Mompeller
    Dec 20, 2025
    1.0
    I went for my fingerprint appointment and the attention was terrible, the girls who work there don't even take the trouble to ask you how they can help you, I spent almost 1 hour trying to put the fingerprints. Very bad attention, the truth.
  • EH
    Elaine Hospodarek
    Dec 15, 2025
    5.0
    I can't say enough how great Ruby was so helpful with me. I brought in a few returns and I was a little confused with the return labels, and she was so helpful and so kind and so patient and she guided me through it. She is really a sweetheart. This is a few interactions I've had with her and I really appreciate her help. She is great.
  • DS
    Dave Seaton
    Dec 5, 2025
    1.0
    Prepaid the shipping online. Had my wife drop the package off at this store. They put the label on it but failed to scan it in. Wife was given a receipt for someone elses package and didn’t notice it until she got home late that evening after they closed. I work out of town all week so I can’t do anything but call support. 3 weeks later still shows waiting for package to be dropped off. Multiple attempts with ups customer service who say they can’t do anything until the store scans it in. Went to the store, claims driver had to take it, customer service says driver had to scan before taking it so driver couldn’t had taken it. Makes me think someone in the store has stolen this high dollar boombox package. Package is 3 ft long and a foot wide. Can’t miss it. Doesn’t just disappear. Tried to file claim, claims dept says they can’t do anything bcz it shows waiting to be dropped off unless I show a receipt. Can’t show receipt bcz store gave my wife someone else’s receipt. Totally getting screwed out of $800. The only things left to do is press charges for stolen property and to get an attorney to get my money back.
  • ZB
    Zan Brigham
    Dec 3, 2025
    5.0
    Came in for printing and lamination for my business. Will gave super awesome service! Very quick and efficient while putting in the right care and effort! Thanks Will!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Brandon offer?

The UPS Store in Brandon offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.