Wraphx

Reviews

• LC

  Lindsay Coleman

  Mar 31, 2026
  1.0
  If I'm being 100% honest, the whole wrap looks very lazy and not at all what our original overall wrap looked like. We were beyond impressed with the original design and wrap from Wraphx. Not sure what has changed over the years, but if this is a reflection of the work your team does, we will not be back for new trucks. When we picked up the truck on Tuesday from the repair, it wasn't correct. Only half of the work we were quoted was completed. Our service manager scheduled an appointment for the rest of the wrap to be completed the following week which was your next available. When the truck was dropped off that day, we were told it wasn't put on the schedule and they'd have to see if they could squeeze it in. I called later that afternoon since we hadn't heard anything and we needed the truck back on the road the next day for our technician's route. We were told by Rey if we could leave it another day, they would get it done first thing in the morning. Apparently the work is "freelanced and the guy that was supposed to do it left and didn't come back". When we picked up the truck the following afternoon, we expressed to Rey (who performed the wrap) that we were unhappy with his work this time around and would like it corrected. The lines were nowhere near straight. I showed him that it's already peeling on the edges before even leaving the lot. He gave us a list of excuses as to why (all of which he could have called our office about before wrapping the vehicle) and said we "have his word that if it peels any further or if any new areas on this repair, he will fix it regardless of the warranty". He offered to "order clear vinyl to cover the mistake and hopefully this would keep it from peeling any further". His demeanor and attitude made us feel as though we were bothering him by bringing up these issues. We would prefer it was made right from the beginning. We couldn't leave it any longer since this is a main vehicle in our fleet and we already had to move appointments around to get it back to their shop in the first place for their mistake. As business owners we understand that mistakes happen, but it should be made right. This is not only a mobile billboard for our business, but it's a direct reflection of the work that Wraphx does. Our original wrap on both vehicles were hands down 5 stars.....this recent wrap doesn't even deserve 1 star. We have reached out by email to management 3 weeks ago in an effort to make it right before we submit a review. Since we have not received a response and we keep getting notices to leave a Google review...here are our honest thoughts. If Wraphx should decide to make this right, we will update our review.
• NN

  NJ

  Mar 27, 2026
  5.0
  Rey was great to work with. Did a great job with my window wraps, was very fast and responsive. Two day turn around. We will be back.
• NH

  Nico Hill

  Dec 26, 2025
  1.0
  RUINED MY NEW PAINT JOB They cancelled my initial appointment because their main guy hurt his hand— They told me a woman was filling in & rescheduled me for the following week. She very clearly over stretched my vinyl… The same vinyl I used before my car accident that lasted me several years. The owner of the shop blamed me for getting “cheap vinyl” the same that lasted me years with proper application as well as refused to refund my $75 deposit or supply any other compromises to make it right. Clearly their new woman is still learning however it should not be at your clients expense.
• BA

  Brett Agler

  Mar 25, 2025
  5.0
  Wraphx wrapped our work truck, communication and finished product were fantastic. The preview graphic images I received and our finished look, matched exactly. Great product, Great price and quick turnaround. When our new truck arrives, I will be going to Wraphx
• HH

  Hailey

  Nov 22, 2018
  5.0
  Top quality designs and service!

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