United States Postal Service

2.9
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2005 57th Ave W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2005 57th Ave W, Bradenton, FL
34207, United States

Hours

Reviews

2.9
148 reviews
5 stars
59
4 stars
11
3 stars
3
2 stars
5
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Package Handling

Numerous complaints about lost or mishandled packages, with reports of items being damaged or not delivered at all.

Management Issues

Several reviews highlight dissatisfaction with management, particularly regarding their responsiveness and handling of customer complaints.

Kiosk and Facilities

The self-service kiosk is appreciated, but there are reports of it being frequently out of order, causing frustration for customers.

Mail Delivery Problems

Frequent issues with mail delivery, including misdelivered mail and inconsistent service from letter carriers.
  • HS
    Herb Schutt
    Dec 31, 2025
    5.0
    Always had great service at our Bradenton post office on 57th St.
  • EK
    EMM KAY
    Dec 20, 2025
    1.0
    Kiosk drop off is either jammed, or the kiosk is out of order
  • TC
    Tania Cortez
    Dec 2, 2025
    1.0
    Was not able to get her name, but today around 9:55am with clerk 18. Had the worst experience at the post office was just around doing errands so decided to stop at this location usually go to the one in Ellenton. We waited very patiently in the line just like everyone else, immediately when it’s our turn and we put the packages down we are greeted with a we only take 4-5 a packages up here next time you have to take them to the kiosk(we only had 9 packages, labeled everything ready to go all she had to do was scan them.) We’ve never heard of such a rule, especially at a post office. Our transaction took less than 5 minutes, less time than all the other transaction in front of us, so for her to say that was comical. At the end on the pin pad it asked to rate the transaction she was so quick to click on the highest rating not even giving me time to click on the dissatisfied button, hopefully she gets a raise for doing less work😂
  • MS
    Marion Stuart
    Oct 24, 2025
    5.0
    I have always had excellent service at this location. I have found the staff to be knowledgeable and friendly.
  • CM
    C M
    Oct 21, 2025
    5.0
    Want to give a shout out to all the hard working employees but especially Aaron! He went above and beyond for me today. I really appreciate the hard work that all the employees do at this location. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.