Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 824 Manatee Ave W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unhelpful staff, with specific mentions of employees like Moneisha and Alex being particularly unprofessional.
Delivery Issues
Many customers reported consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and delays.
Mixed Staff Performance
While some employees like Coco and Matt received praise for their helpfulness and professionalism, others were criticized for their lack of courtesy and competence.
Facility Conditions
Several customers noted unpleasant odors in the building and issues with the parking lot, indicating a need for better maintenance.
Overall Reliability
The post office was described as unreliable, with frequent complaints about lost mail and packages, leading to frustration among customers.
TM
Tony Marios
Oct 15, 2025
1.0
Paid $52 for priority express delivery paid extra to have a delivered on Sunday package was never delivered the recipient had to go to the post office and pick it up on Tuesday. When I shipped it I use the kiosk. The printer was broken so I have a digital receipt took it into this location for my refund and a man named. Alex told me that he wasn’t going to give me a refund because it’s not a physical receipt and that his “manager“ told him I have to have a physical receipt when clearly the policy is proof of purchase digital receipt or physical receipt, then proceeded to tell me why I don’t have enough money anyways you have to go somewhere else when clearly the policy as well is if you don’t have the cash in your drawer, you issue a money order very unprofessional rude for no reason like it was my fault that they’re incompetence went to a package never been delivered that I paid $52 for to be delivered 500 miles away that took five days and was never delivered. She had to pick it up and they wonder why they’re bankrupt they’re the worst shipping entity in the country. Their customer service is terrible and clearly their managers have no idea what the company policies are. I ship things 3 to 4 times a month I will never ever use the post office ever again. And Alex, the clerk at this location was the rudest most unprofessional and knowledgeable, wanna be professional I’ve ever dealt with in my life and a complaint has been made and hopefully he’s reprimanded
JA
Jodi Alberigo
Aug 20, 2025
5.0
Matt was very patient and helpful with my extensive certified mailing needs. I appreciate him being able to take the time needed to help me get my numerous letters sent out.
KV
Kayley Vaughn
Jul 15, 2025
4.0
I picked up my package here and the staff were very quick and nice. The only thing is it smells so bad inside the building like sewer. I feel bad for the employees who have to smell that all day
TF
Tommy Ferguson
Sep 3, 2020
1.0
When brain is off we never get the mail . Had mail going out today still in the mail box . Live I'm bradenton fl . This is not one time but over and over when Brain is off. Brain is great with mail . I don't think other know how to read the address on the house
RM
Rosana Molé
May 17, 2019
1.0
I have never seen so unfriendly and unprofessional behaviour from a post office employee. “Jess” besides been rude and disrespectful just left me in the middle of the line with my package because “ I need go to my lunch “
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 824 Manatee Ave W offer?
They offer mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the business hours of the United States Postal Service at this location?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online or apply in person with two valid IDs and a completed application.
Is 24/7 access available for PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes; check with this Post Office for specific hours.
What options are available nearby for professional services around this Post Office?
Nearby options include Certified SEO for internet marketing, Up Consulting for business advertising, and Fawley Bryant Architecture for design and engineering services.
Are there any nearby government or public service offices close to this Post Office?
Yes, nearby are the Manatee County Property Appraiser, Manatee County Public Defender, and Manatee County Animal Adoption Center - Downtown.
What entertainment or recreation spots are near this USPS location?
HOTWORX - Bradenton, a gym and yoga studio, is located nearby for recreation before or after your visit.
Where can I find nearby banking services close to the Post Office?
Nearby banking services include Truist and WELLS FARGO BANK for your financial needs.