The UPS Store

4.9
811 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5184 in Bradenton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Lakewood Ranch Blvd & Route 70.

Details

  • DeliveryNot available

Location

The UPS Store
11523 Palmbrush Trail, Bradenton, FL
34202, United States

Hours

Reviews

4.9
811 reviews
5 stars
789
4 stars
2
3 stars
1
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting specific employees like Ciara, Craig, and Roy for their exceptional assistance.

Efficiency

Customers noted the quick and efficient service, often mentioning minimal wait times and fast processing of tasks such as package drop-offs and printing.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most reviews were positive, a few customers reported isolated negative interactions, indicating that experiences may vary depending on the staff member.
  • MH
    Mark H
    2 days ago
    5.0
    This store is a GODSENT. Special shout out to clerk "Kenny" who went above and beyond in handling my shipping. Thank you!
  • JC
    Jimmy Choo
    Jan 2, 2026
    1.0
    I used to come to store while wife went to luxury nail. This UPS was my local store. It is sad what store has turn into. Seem like new ownership. Many workers not the same or friendly. I was told they do not offer ground service anymore only next day option. When I ask for ground polite, I was told to leave rudely and other store offer ground but not here. Store is no longer best in area so me and wife have to find new UPS and Nail Salon….
  • OH
    Opo Herrera
    Nov 11, 2025
    5.0
    Ciara is amazing. This store for the past three months has been amazing to us. We have a closer UPS store but we really prefer to come here just because the customer service they have here is outstanding, superb. I hope all other UPS stores can learn from the customer service they provide here. The extra mile UPS Store.
  • DW
    Diana Wynne
    Nov 5, 2025
    5.0
    Costumer service was impeccable. Had an Amazon drop off and the associate taking care of the return was incredibly kind. Processed the return quickly. 10/10 Thank you!
  • TB
    Trevor Brown
    Nov 1, 2025
    1.0
    I've tried to use this location twice, and both times they've been unable to help me. Today I emailed them a document for printing, and went in an hour later and they said they'd not received it. I double checked my outbox and confirmed it had been sent to them. Waste of time. Postnet across the street always receives my emails.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5184 in Bradenton offer?

The UPS Store #5184 provides expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.