The UPS Store

3.5
167 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2807 in Boynton Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mile East Of Boynton Beach Blvd And Congress Avenue On The North Side Of Road.

Details

  • DeliveryNot available

Location

The UPS Store
1313 W Boynton Beach Blvd, Boynton Beach, FL
33426, United States

Hours

Reviews

3.5
167 reviews
5 stars
99
4 stars
5
3 stars
3
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rudeness and unprofessional behavior from certain employees, particularly the management.

Staff Performance

Several reviews highlighted exceptional service from specific employees, such as Jimmy, Daniel, and Jerry, who were noted for their professionalism and attentiveness.

Inconsistency

Customers reported inconsistent experiences, with some receiving excellent service while others faced dismissive attitudes and lack of assistance.

Accessibility Issues

There were serious concerns regarding the treatment of customers with disabilities, with reports of discriminatory behavior and refusal to accommodate their needs.

Pricing Concerns

Multiple reviews mentioned dissatisfaction with pricing practices, including unexpected charges for services and materials that were perceived as excessive.
  • RC
    Rick Cruz
    Nov 13, 2025
    4.0
    Great experience at this UPS Store. The location is clean, organized, and easy to navigate. I came in to return an item to Amazon and the whole process was fast and hassle free. The staff was efficient and I was in and out in just a few minutes. Definitely one of the smoothest UPS visits I’ve had.
  • EM
    Eliene Macedo
    Nov 8, 2025
    5.0
    Wonderful
  • JJ
    June Johnson
    Oct 24, 2025
    5.0
    The best service and most courteous staff. I can’t remember the young ladies name, she’s the best.
  • EE
    Elouise
    Oct 7, 2025
    1.0
    Since new manager is never there the staff do "their own thing" & are rude & outrageously discriminatory & prejudice against serving people with physical disabilities and refuse to make accomodations for their needs and refuse to serve them. I observed them doing this to an elderly woman last week, tried to intervene but they told her to just leave because they weren't going to help her. This used to be the best ups ever and the owners and managers I knew before this group of riotous rebels were 5 star. What a loss for Boynton so I hope whoever owns this place gets rid of their lazy, rude staff!!
  • CD
    Carol Ann Decker
    Sep 26, 2025
    5.0
    I have used this store many times over the past 5 years and they are exceptional in service and management. The personnel are cordial, efficient and have very good people skills.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2807 in Boynton Beach offer?

The UPS Store #2807 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

What are the operating hours of The UPS Store #2807?

The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.