United States Postal Service

3.5
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9071 Bonita Beach Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9071 Bonita Beach Rd SE, Bonita Springs, FL
34135, United States

Hours

Reviews

3.5
45 reviews
5 stars
25
4 stars
3
3 stars
1
2 stars
0
1 star
16
  • RR
    Rachel Reed
    Dec 12, 2025
    1.0
    The guy was incredibly rude for no reason. The woman was very nice! Wish I had had her sending my package instead of the guy.
  • MG
    Marly G
    Dec 10, 2025
    1.0
    The guy at the counter is always in a bad mood and is not friendly at all.
  • SD
    Silvana Dias-posadas
    Oct 24, 2025
    1.0
    . I would like to express my concern regarding the service quality at this post office. The staff frequently appear unfriendly, and there are often long lines with only one teller available to assist customers. Since nearby branches have closed, this location has become the only option for many residents, making these issues even more challenging. I respectfully request that USPS look into staffing and service improvements for this branch.
  • AA
    Ashley Atty
    Jul 21, 2025
    1.0
    Consistently Rude and Unhelpful Service Every single time I’ve visited the Bonita Springs Post Office, I’ve been met with rude, unprofessional attitudes. The staff act like it’s a burden to do the very job they’re being paid for. They speak dismissively to customers, are completely unhelpful when asked basic questions, and I’ve personally witnessed them being short and disrespectful to elderly patrons. There is no sense of customer service or courtesy here—just frustration and negativity from the moment you walk in. After multiple negative experiences, I will never return to this location. It’s consistently been a nightmare dealing with the people here and their lack of professionalism.
  • FF
    Fab!
    Dec 11, 2023
    5.0
    Muy amables todos los empleados..!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.