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United States Postal Service

2.5
(146 reviews)

Business Details

170 NE 2nd St, Boca Raton, FL
33432, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 170 NE 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
170 NE 2nd St, Boca Raton, FL
33432, United States

Hours

Reviews

2.5
146 reviews
5 stars
46
4 stars
4
3 stars
8
2 stars
8
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Wait Times

Many customers reported excessively long wait times, particularly for passport services, leading to frustration.

Management Issues

Several reviews highlighted poor management and staffing decisions, contributing to inefficiencies and customer dissatisfaction.

Parking Difficulties

Customers frequently mentioned challenges with parking, including the need to pay for nearby lots.

Mixed Experiences

While some customers praised the service and staff, others had negative experiences, indicating inconsistency in service quality.
  • MF
    Megan Kennedy Florindo
    Feb 18, 2026
    2.0
    the average person who goes here acts like it’s their first day on earth. employees try their best though.
  • AL
    Alex Levine
    Feb 6, 2026
    2.0
    Incredibly slow post office in season. Walked in and there wasn’t a single worker at the window. Waited in line for like half an hour, (during the middle of the day during the middle of the week, mind you) and when I finally got to the end of the line, the worker at the window told me to go stand at another window, where the was no worker, and continue waiting, because someone had a passport appointment.
  • DL
    Daria Leon
    Jan 26, 2026
    1.0
    The worst service ever. So slow..
  • GC
    Georgia CE
    Jan 16, 2026
    5.0
    Have been several times and have not had a problem with this location. Like many offices they are under staffed but do the best they can! We were served by Christine who was efficient, knowledgeable and kind. Folks who are showing up for walk in passport sessions should come well before 9, we arrived at 840 and were seen. When you show up your name goes on a wait list so getting there at or after 9 means the slots will likely have already filled up.
  • NQ
    Nebula The Quetz
    Jan 2, 2026
    2.0
    The website should not provide photo and passport services if the photo machine is broken

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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