Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8185 Via Ancho Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
176 reviews
5 stars
61
4 stars
17
3 stars
5
2 stars
5
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Efficiency
While some customers noted quick service during less busy times, many others reported long wait times and inefficient handling of packages.
Facility Condition
The post office's physical appearance was criticized as dingy and unkempt, leading to a negative impression of the location.
Package Handling
Several customers experienced issues with lost or mishandled packages, leading to dissatisfaction with the reliability of services.
Mixed Experiences
A few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly depending on the employee.
- MHMindy HarrisNov 10, 20252.0Could the girl with the pink glasses who stamped my birthday card and sold me stamps explain why the envelope disappeared and remains undelivered to the same zip code it was mailed from. I suspect the stickers inside the envelope gave the workers a hint their might be cash or a gift card inside. Its been 7 business days. How sad!
- YLYovanna LopezSep 16, 20251.0Worst service ever. I went to do an address change and the front desk rep told me they were too busy in the morning loading packages and that I had to wait for someone to come to the front while he attended everybody else in the office.
- MGMartin GamerAug 25, 20254.0If you show up at a not-too-busy time (1:30PM to 3PM tends to be OK), then this is reliable USPS office. Staff here are well-trained, able to assist you with mostly anything, and can point you in the right direction if you come in for services not offered at this location. It's punctual too, I dropped off a package here that went out the same day. The only downside is, the building's exterior could stand to be more recognizable, it's unfinished and easy to mistake for something abandoned.
- SSSyed SarwarAug 4, 20251.0This place is part of the reason that USPS loses money every year. FedEx and ups are a lot better options.
- DBDiana BecerraAug 4, 20251.0El peor servicio al cliente que haya visto en mi vida, no sé cómo pueden contratar esa clase de personas para un customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8185 Via Ancho Rd?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is passport photography available at this location and at what cost?
Yes, passport photo services are available by appointment and cost $15 at USPS.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application form.
Are PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
Is there a USPS location nearby to this Post Office?
Yes, the Post Office Boca Rio branch is nearby and also serves the community for mail and shipping needs.
What other services are near the United States Postal Service at 8185 Via Ancho Rd?
Nearby services include PM Vantage marketing agency and Halo Credit Pro, Inc., which offers credit and debt counseling, useful for local businesses and residents.
Are there any local pet services close to this Post Office?
Yes, nearby are Paws For The Cause animal shelter and Tri-County Humane pet store, which community members may visit before or after using USPS services.