The UPS Store

3.8
141 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0354 in Boca Raton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southwest Corner Of Palmetto Park And Powerline.

Details

  • DeliveryNot available

Location

The UPS Store
7050 W Palmetto Park Rd, Boca Raton, FL
33433, United States

Hours

Reviews

3.8
141 reviews
5 stars
89
4 stars
7
3 stars
6
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Erika and Zack for their exceptional service.

Long Wait Times

Several reviews noted long lines and wait times, especially during busy hours, leading to frustration among customers.

Cleanliness Issues

Some customers reported that the store was not clean, with specific complaints about the outside area and overall organization.

Pricing Concerns

Customers expressed dissatisfaction with the pricing of services, particularly for printing and shipping, feeling that they were being overcharged.

Mixed Experiences

While many had positive experiences, there were also reports of poor service and issues with lost packages, indicating inconsistency in service quality.
  • SM
    Susan McSweeney
    4 days ago
    1.0
    Scheduled an appointment with a notary, they even sent a confirmation email. I walked in, on time, after paying someone to cover for me at work, and I was told to get in the regular line, which was at least 12 customers long and literally out the door (with several people waiting outside as well). They were rude, unprofessional and had absolutely no customer service skills. Why schedule an appointment if they completely disregard it? Ridiculous way to run a business .
  • LC
    Luciano Costa
    6 days ago
    1.0
    Worst UPS store. Walked in at 5pm asking to open a mailbox accoint. Store closes at 630pm. Employee denied me service. Told me to come back the next day without any reason. No lines in the store. Just a bad employee that doesn't want to do his job. Drove to another store 15 minutes away and took 10 minutes to open the account. What a difference in custumer service.
  • TP
    Thani Pollution
    Dec 6, 2025
    5.0
    I miss my good boy, please tell him that I miss him a lot and I want to see him again.
  • MM
    Mimi Merkin
    Dec 3, 2025
    5.0
    This UPS location is always very busy, but the people who work there handle it well. I had a great experience with Zack; he helped me get labels on my packages with patience and good nature while both my babies tantrumed- very appreciative
  • SB
    Sarasota Bound
    Nov 23, 2025
    1.0
    I brought in a small, prepaid package ready to ship. The employee tried to charge me $3.00 just to print the label, even though I’ve always used the QR code on my phone and they simply scan it—no extra fees. He even printed a label just to cancel the shipment, wasting the paper he could have used to ship my prepaid package. I went to another UPS and they scanned the QR and didn't charge anything. On another visit, he tried to charge me $3.90 just to put a piece of tape on a small box with a watch inside.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0354 in Boca Raton offer?

The UPS Store #0354 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0354 located?

It is located at 7050 W Palmetto Park Rd, Boca Raton, FL 33433, at the southwest corner of Palmetto Park and Powerline.