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The UPS Store #2137 in Boca Raton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Federal Highway & Mizner, 1 Light North Of Palmetto.
I had an amazing experience at this UPS Store thanks to Dylan and Sharmeyn! Their patience, professionalism, and top-tier customer service truly stood out. They took the time to help me with everything I needed and made the whole process so easy. It’s rare to find a team this attentive and kind AND patient lol. Highly recommend this location .... thank you both for going above and beyond!
SE
Songie Estime
Oct 22, 2025
1.0
The lady at the counter so rude and unprofessional. she looked at me like she’s all that took my ID to the back like what the hell are you doing with my ID bring it to the back of the store what is wrong with you? I picked up from that store so many times and I’ve never had to go through this
HA
Husam Azeez
Sep 8, 2025
5.0
The best location
DW
Daiyaan Wali
Jul 22, 2025
5.0
I’ve been coming to this UPS Store for over a year now since it’s right by my office, and I honestly look forward to every visit. Dylan and the entire staff are always so welcoming, kind, and helpful—it’s truly a pleasure walking in there. They’ve created such a well-run, efficient system that makes every visit quick and seamless, even during busy hours.
What really stands out is the level of customer service. They’ve offered to help me carry boxes in from my car more than once, and it’s those little things that show how much they care. Whether I’m doing returns, dropping off packages, or shredding boxes of paper, they’re always on it.
It’s rare to say this about errands, but this location makes the whole experience enjoyable. Huge thank you to Dylan and the team—you all are the best!
DA
Dr. Natasha Allen
Jul 1, 2025
2.0
My experience over the past two years has varied but primarily has been unpleasant. My encounters with Dylan and Patrick have been great; they are knowledgeable and efficient.
Phyllis, the manager, and Mark (or Mike? cant recall name…short w/tattoos) are the reason I try hard not to have to go to this location; they are brash and impolite.
The location of the store is very convenient though parking is like playing the lottery. Gave them two stars instead of one because typically I am able to complete whatever transaction I entered for while tolerating the mistreatment.