Location.com logo
Brand Certified

The UPS Store

1.8
(171 reviews)

Business Details

21218 St Andrews Blvd, Boca Raton, FL
33433, United States
(561) 391-8518

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2043 in Boca Raton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind Town Center Mall 3 Doors From Publix.

Details

  • DeliveryNot available

Location

The UPS Store
21218 St Andrews Blvd, Boca Raton, FL
33433, United States

Hours

Reviews

1.8
171 reviews
5 stars
31
4 stars
5
3 stars
1
2 stars
2
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Cleanliness

The store was frequently described as dirty and disorganized, contributing to a negative customer experience.

Staffing Issues

Customers noted that the store is often understaffed, leading to long wait times and inadequate service.

Mixed Experiences

While some employees, like Max, received praise for their helpfulness, many others were criticized for poor service.

Pricing Concerns

Several reviews mentioned overpricing and unexpected charges, leading to customer dissatisfaction.
  • BK
    Barry Kotler
    Feb 15, 2026
    1.0
    Dirty store…poor complacent employee attitude…would rather talk on phone while customers wait…..
  • AA
    ADAM A
    Feb 14, 2026
    1.0
    On Saturday, 2/14, this location was closed at 2:30 PM
  • EW
    Emily Woodbury
    Jan 27, 2026
    1.0
    Young worker is always drunk or high (clearly son of owner) and the older woman is rude and dismissive. Worst UPS location ever experienced.
  • PP
    Paola
    Jan 21, 2026
    5.0
    The 2 employees that I’ve seen working there are great. They are super patient, professional and friendly even when they are extremely busy which is almost always they always have a great attitude!
  • BR
    Bess Robson
    Jan 15, 2026
    1.0
    Avoid this location if you value your returns. I dropped off a $400 Amazon return on Jan 3rd, and as of today, it still hasn't left the store. When I called for an update, the staff claimed it was picked up but "not scanned," which seems like a convenient excuse for a missing high-value item. The store itself is disorganized and dirty, and the staff was dismissive, directing me to let Amazon handle the loss. Because this was a "no-box" return, they knew exactly what the item was before it went missing. If you ask me they are running a scam. Save yourself the headache and go elsewhere.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2043 in Boca Raton offer?

The UPS Store #2043 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store #2043 located?

It is located at 21218 St Andrews Blvd, Ste 10, Boca Raton, FL 33433, USA, behind Town Center Mall and three doors from Publix.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: