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Brand Certified

United States Postal Service

1.9
(346 reviews)

Business Details

1001 Mayport Rd, Atlantic Beach, FL
32233, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1001 Mayport Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 Mayport Rd, Atlantic Beach, FL
32233, United States

Hours

Reviews

1.9
346 reviews
5 stars
64
4 stars
16
3 stars
6
2 stars
11
1 star
249

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted a consistent pattern of rude and unhelpful staff, with specific employees frequently mentioned for their poor behavior.

Delivery Issues

Many customers reported significant problems with mail delivery, including lost packages and undelivered mail, leading to frustration and dissatisfaction.

Staffing Problems

Customers noted that the post office is often understaffed, resulting in long wait times and inadequate service during busy periods.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards negative experiences.
  • CC
    Christy Cercy
    Feb 23, 2026
    1.0
    I am terminally ill and get time-sensitive medication and material in the mail. My daughter lost our key so I wrote a note and signed it to get our mail out of the box. The lady balled it up in front of my daughter and told her no. Rude, ridiculous and they don’t answer phones.
  • JW
    Jill Williams
    Feb 23, 2026
    1.0
    Legitimately do not understand how the guy at the counter still has a job when everyone in the comments has been treated like garbage. He was condescending, rude, and refused to help me. I had to use self service while he sat on his butt and playing on his cell phone immediately after refusing to mail my package.
  • MR
    Mikey Rodriguez
    Feb 3, 2026
    5.0
    Well what can I say I came in because USPS lost my package and all hope was lost, but luckily thanks to the supervisor, Patrick, he actually spent all day yesterday and today looking for my package found it. He called me and made it so the carrier will drop it off today so I have to say it was a great experience with USPS thanks Patrick and he should get a raise.
  • BS
    Brian Strother
    Jan 2, 2026
    1.0
    Didn't deliver key to access my package. Left me on hold for 30 minutes with no answer. After driving to post office say they won't help me. EDIT:They put it in the wrong mailbox! so I never would have been able to get my package without chasing down the mail man today. Appreciate the mailman who helped me today. Don't appreciate the manager who refused to do anything yesterday.
  • SS
    Sheila
    Jan 2, 2026
    4.0
    The mail carrier at Heron Pointe apts,is great. He has a great work ethic and his personality is friendly and helpful.Kudos to who ever hired him.! Thank you

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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