Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1001 Mayport Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
346 reviews
5 stars
64
4 stars
16
3 stars
6
2 stars
11
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted a consistent pattern of rude and unhelpful staff, with specific employees frequently mentioned for their poor behavior.
Delivery Issues
Many customers reported significant problems with mail delivery, including lost packages and undelivered mail, leading to frustration and dissatisfaction.
Staffing Problems
Customers noted that the post office is often understaffed, resulting in long wait times and inadequate service during busy periods.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards negative experiences.
CC
Christy Cercy
Feb 23, 2026
1.0
I am terminally ill and get time-sensitive medication and material in the mail. My daughter lost our key so I wrote a note and signed it to get our mail out of the box. The lady balled it up in front of my daughter and told her no. Rude, ridiculous and they don’t answer phones.
JW
Jill Williams
Feb 23, 2026
1.0
Legitimately do not understand how the guy at the counter still has a job when everyone in the comments has been treated like garbage. He was condescending, rude, and refused to help me. I had to use self service while he sat on his butt and playing on his cell phone immediately after refusing to mail my package.
MR
Mikey Rodriguez
Feb 3, 2026
5.0
Well what can I say I came in because USPS lost my package and all hope was lost, but luckily thanks to the supervisor, Patrick, he actually spent all day yesterday and today looking for my package found it. He called me and made it so the carrier will drop it off today so I have to say it was a great experience with USPS thanks Patrick and he should get a raise.
BS
Brian Strother
Jan 2, 2026
1.0
Didn't deliver key to access my package. Left me on hold for 30 minutes with no answer. After driving to post office say they won't help me. EDIT:They put it in the wrong mailbox! so I never would have been able to get my package without chasing down the mail man today. Appreciate the mailman who helped me today. Don't appreciate the manager who refused to do anything yesterday.
SS
Sheila
Jan 2, 2026
4.0
The mail carrier at Heron Pointe apts,is great. He has a great work ethic and his personality is friendly and helpful.Kudos to who ever hired him.! Thank you
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1001 Mayport Rd offer?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 1001 Mayport Rd?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I get a PO Box at this Post Office and how do I reserve one?
Yes, you can reserve a PO Box online via the USPS website and complete setup in person at the Post Office.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for exact times.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
How can nearby locations like Atlantic Beach Post Office help me when visiting this USPS branch?
Nearby facilities like Atlantic Beach Post Office offer additional mailing services and can be a convenient alternative if this location is busy.
What nearby community organizations can I visit around the Post Office?
You can visit The Florida Kiwanis Foundation, a local charity and social service organization near the Post Office.
Are there convenient food or convenience stores near the Post Office?
Yes, Safari Food and Romeo Food Store, both convenience stores, are nearby for quick meals or snacks before or after your visit.
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