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Brand Certified

United States Postal Service

2.1
(276 reviews)

Business Details

581 N Park Ave, Apopka, FL
32712, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 581 N Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
581 N Park Ave, Apopka, FL
32712, United States

Hours

Reviews

2.1
276 reviews
5 stars
62
4 stars
14
3 stars
8
2 stars
9
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rude staff and unprofessional behavior.

Delivery Issues

Frequent complaints about misdelivered packages, lack of delivery attempts, and packages being left inappropriately.

Staff Efficiency

Customers noted long wait times and inadequate staffing during busy hours, leading to frustration.

Management Concerns

Several reviews indicated a need for better management and operational improvements to address ongoing issues.
  • SR
    Shae Richardson
    Feb 12, 2026
    1.0
    They need better mail carriers. The lady that comes to my neighborhood is rude. I tried calling to file a complaint but I can’t get through. The lady is so rude that she cursed at me just for not coming to the door at the time she expected me to come
  • AH
    Alain Hernandez
    Feb 4, 2026
    5.0
    My experience getting started at this location was flawless. A clean location overall. Set of new keys for my box. And the staff was moving along. Very friendly through the process. At this moment I cannot relate much to what others are talking about with very low review rating 😱
  • JC
    Janet Chen
    Jan 27, 2026
    5.0
    I just came twice this week and everyone is very quick and efficient compared to USPS locations I've gone to before. Thank you Fernando for your sweet service and friendliness!
  • AR
    Ariel Rodriguez
    Jan 16, 2026
    1.0
    Worst Postal Office ever, personnel don't care when they lost a package, even when the tracking system shows as delivered, they have no idea who scanned the package as delivered. All they give are excuses, but my package was never found. They need good management for sure!!!!
  • MG
    Marcia Gordon
    Dec 31, 2025
    5.0
    Always busy. However, they provide exemplary customer service. The staff there are friendly and very helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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