Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5514 in Apopka offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Rock Springs Rd & Welch Road.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
152 reviews
5 stars
80
4 stars
4
3 stars
3
2 stars
4
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others, particularly the owner, are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick and efficient service, noting that transactions are often completed in a timely manner.
Staff Attitude
There are numerous complaints about staff attitudes, with reports of rudeness and lack of professionalism from certain employees, impacting overall customer experience.
Store Management
Several reviews highlight issues with management, particularly regarding the owner's behavior and decision-making, which has led to customer dissatisfaction.
Service Availability
Customers have expressed frustration over inconsistent service availability, including early closures and unavailability of certain services.
- TDTahia DownesOct 13, 20255.0Service was quick and easy, staff was friendly
- JSjessica sotoOct 7, 20255.0Einette and her team provided exceptional customer service, going above and beyond to ensure all my needs were met with a warm, friendly attitude. They helped me process my order and print my labels when I forgot my glasses. They were quick to respond, professional, and truly made me feel valued throughout the entire process. I couldn’t have asked for a better experience – their dedication to excellence shines through in every interaction. Jasper wrote this by the way :)
- ASAaron SimpsonSep 13, 20255.0Very helpful. Free tape. Took my USPS package after the post office closed. Printed my label for $3.
- FFFabiAug 25, 20251.0I was wondering why a UPS store only had 3.2 stars. Now I know why after stopping by today to do my Amazon return. Rude lady at the from desk.
- HMHeather McIntoshAug 22, 20255.0Got a document notarized today. It was super easy. I haven't done this before so I wasn't sure how complicated it would be, but they made it very accessible. I go to this location a lot. I'm not sure why by mailing stuff always stresses me out lol, but they provide really personal and friendly service every time. Answering my questions and making what might otherwise be a stressful task more delightful. Thanks Rock Springs road UPS team!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Apopka?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday 9:00 AM to 2:30 PM, and Sunday 10:00 AM to 3:00 PM.
Is The UPS Store open on holidays?
The UPS Store closes on some holidays like November 27, December 25, December 31, January 1, and January 19. On other holidays such as November 11 and November 28, it operates regular hours.
What services does The UPS Store in Apopka offer?
Services include expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Can I rent a mailbox at The UPS Store in Apopka?
Yes, The UPS Store offers mailbox rental services for your mail and packages.
What payment methods are accepted at The UPS Store?
Accepted payments include American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide shredding services?
Yes, document shredding services are available at The UPS Store in Apopka.
Where is The UPS Store located in Apopka?
The UPS Store is located at 1631 Rock Springs Rd, Apopka, FL 32712, US, at the northeast corner of Rock Springs Rd and Welch Road.
Are there any community organizations near The UPS Store?
Yes, the Central Florida Christian Chamber of Commerce, a community and religious organization offering printing services, is located nearby.
What recreational areas can I visit near The UPS Store?
You can visit Rock Springs Run State Reserve, a nearby park and skate park, for outdoor activities before or after your visit to The UPS Store.
Are there any fitness centers close to The UPS Store?
Yes, Snap Fitness and Premier Services gym are located nearby, offering options for fitness and sports activities.