The UPS Store

3.5
192 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5327 in Apollo Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Plaza Place Shoppes On Apollo Beach Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
235 Apollo Beach Blvd, Apollo Beach, FL
33572, United States

Hours

Reviews

3.5
192 reviews
5 stars
111
4 stars
5
3 stars
5
2 stars
6
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising friendly and helpful staff, while others report rude and unprofessional behavior.

Service Availability

Several customers expressed frustration over misleading service offerings, such as not providing passport photos despite advertising them.

Efficiency

While some reviews highlight quick service and minimal wait times, others mention slow service and long lines.

Pricing Issues

Customers frequently complained about high prices for services and packaging, feeling that they were being overcharged.
  • MM
    Marty
    2 days ago
    1.0
    Their self service machine was out of order , and the employee decided to blame me, The customer and attempt to gaslight me. Thankfully, I was not there to spend any money , just use them to drop off Amazon returns , which is all this place is good for.
  • SF
    Steve Furrow
    4 days ago
    5.0
    Evie, Emily, Harley, Melanie and Sam do great work. They are fantastic. I’ve seen some bad work out of some ups stores, but this group here…..so good. I find myself ordering things on Amazon that I don’t need just so I can stop by and watch their great work in person
  • AM
    Ashley M
    4 days ago
    5.0
    Emily and Harley are super stars! They helped me when I needed flyers printed for my lost cat. These girls were empathetic and printed everything quickly
  • JB
    Jim Brennan
    Dec 29, 2025
    1.0
    I wish both post offices had not pulled out of Apollo Beach Fl since I have two horrible experiences in a row with the UPS Store!!! The fees for a small item was $14 UPS Ground so I elected to buy stamps and mail both packages. They weighed them and sold me a book of stamps for $20. I thought the stamps are worth $1.25 each and was not told it was an $8 up-charge for the stamps. Both packages got returned for insufficient postage almost a month later. I went in today and the staff was very short with me and told me they couldn’t do anything. I sent the one package again by UPS to get a tracking number and should have been offered some discount. This store should not be allowed to upsell postage stamps without a clear picture of the extra costs. I’ll make the drive to an actual post office next time and am very disappointed with their service.
  • AZ
    Abraham Zach
    Dec 29, 2025
    1.0
    Dropped off my pkg here to be overnight to Ny paid over $200. Still says its in Tampa 3 days later. Went to ups store no one knows how to handle the situation. So now waiting for manager to call me.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5327 in Apollo Beach offer?

The UPS Store #5327 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.