Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 321 Montgomery Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Certified by United States Postal Service • Apr 26, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:30 PM
SundayClosed
Reviews
2.6
244 reviews
5 stars
84
4 stars
15
3 stars3
2 stars
14
1 star
128
DD
DB
2 days ago
1.0
⸻
I had a very frustrating experience at the post office due to incorrect information provided by an employee named Kathleen Cole.
I specifically asked for Express Mail with a signature requirement. Instead of guiding me properly, she instructed me to use plain brown envelopes and told me I would need to pay separately for each one. I followed her directions, only to later find out that this was completely incorrect and not the proper way to send Express Mail with signature confirmation.
Because of this misinformation, I wasted time, materials, and had to redo everything. When I questioned the charges, I made it clear that I would not pay for multiple incorrect mailings caused by her guidance.
Thankfully, another employee, Charles, stepped in and completely turned the situation around. He was knowledgeable, professional, and gave me peace of mind. He correctly explained the proper way to send Priority Mail Express with signature confirmation and did not charge me for the envelopes that were used incorrectly due to the earlier mistake. That level of customer service is what should have been provided from the start.
This experience showed a serious lack of training on one side, but also highlighted how much a competent and helpful employee can make a difference.
I hope management addresses this issue so other customers receive accurate information the first time.
DP
dee pee
Apr 5, 2026
5.0
Friendly Staff
Pick the Times you show up, as wait times can be long
DID I mention Friendly staff
SB
Steven Bowers
Apr 3, 2026
5.0
Simply Fantastic Staff....
MV
Mykyta Vysotskyi
Mar 7, 2026
5.0
I’m writing this review because I honestly feel the current low rating is unfair. I’ve had a great experience here. The staff is incredibly friendly and always goes out of their way to help. We’ve managed to resolve several issues together, and I’ve never had a single problem sending packages from this location. The guys here really do their best to be supportive. Highly recommend!
SP
Strat-Edgy Productions
Mar 3, 2026
5.0
I never expect much from fed employees but they went out of their way to help me so I went out of my way to say thank you. Thanks!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 321 Montgomery Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at the 321 Montgomery Rd Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. You should complete and print your passport application before visiting.
Is an appointment required for passport services at this location?
Most Post Offices require scheduling an appointment for passport services using the online scheduler, but limited walk-in hours may be available at select locations.
Does this Post Office provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment and cost $15 per photo.
What are the operating hours of the United States Postal Service at 321 Montgomery Rd?
Monday to Friday, the Post Office is open from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:30 PM. It is closed on Sundays.
How can I get and access a PO Box at this Post Office?
You can search, reserve, and apply for a PO Box online or in person by bringing two valid IDs and a completed application. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary.
Are there any places near the Post Office where I can get my hair styled or a beauty treatment after mailing packages?
Yes, nearby salons such as ShemCuts, HCI Hair Solutions, Britts_Uniquehands, and Hair Essentials offer beauty and hair services you might visit after your Post Office errands.
If I need locksmith services near the Post Office, where can I find one?
Auto Lock Experts, a key and locksmith service, is located nearby and can assist you with your locksmith needs.
Are there healthcare or wellness services close to the 321 Montgomery Rd Post Office?
Yes, nearby services include Advanced Therapies Florida for acupuncture, Integrative Health & Alternative Pain Center for physical therapy, Webb Chiropractic, and New Direction Natural Medicine for holistic care.
Is there any public transportation or landmark near the Post Office to help locate it easily?
The Post Office is in Altamonte Springs, near landmarks like Los Altos, which is a historical building and accommodation, useful for orienting visitors to the area.
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