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United States Postal Service

2.6
(244 reviews)

Business Details

321 Montgomery Rd, Altamonte Springs, FL
32714, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 321 Montgomery Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
321 Montgomery Rd, Altamonte Springs, FL
32714, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 1:30 PM
SundayClosed

Reviews

2.6
244 reviews
5 stars
84
4 stars
15
3 stars
3
2 stars
14
1 star
128
  • DD
    DB
    2 days ago
    1.0
    ⸻ I had a very frustrating experience at the post office due to incorrect information provided by an employee named Kathleen Cole. I specifically asked for Express Mail with a signature requirement. Instead of guiding me properly, she instructed me to use plain brown envelopes and told me I would need to pay separately for each one. I followed her directions, only to later find out that this was completely incorrect and not the proper way to send Express Mail with signature confirmation. Because of this misinformation, I wasted time, materials, and had to redo everything. When I questioned the charges, I made it clear that I would not pay for multiple incorrect mailings caused by her guidance. Thankfully, another employee, Charles, stepped in and completely turned the situation around. He was knowledgeable, professional, and gave me peace of mind. He correctly explained the proper way to send Priority Mail Express with signature confirmation and did not charge me for the envelopes that were used incorrectly due to the earlier mistake. That level of customer service is what should have been provided from the start. This experience showed a serious lack of training on one side, but also highlighted how much a competent and helpful employee can make a difference. I hope management addresses this issue so other customers receive accurate information the first time.
  • DP
    dee pee
    Apr 5, 2026
    5.0
    Friendly Staff Pick the Times you show up, as wait times can be long DID I mention Friendly staff
  • SB
    Steven Bowers
    Apr 3, 2026
    5.0
    Simply Fantastic Staff....
  • MV
    Mykyta Vysotskyi
    Mar 7, 2026
    5.0
    I’m writing this review because I honestly feel the current low rating is unfair. I’ve had a great experience here. The staff is incredibly friendly and always goes out of their way to help. We’ve managed to resolve several issues together, and I’ve never had a single problem sending packages from this location. The guys here really do their best to be supportive. Highly recommend!
  • SP
    Strat-Edgy Productions
    Mar 3, 2026
    5.0
    I never expect much from fed employees but they went out of their way to help me so I went out of my way to say thank you. Thanks!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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