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United States Postal Service

2.6
(237 reviews)

Business Details

321 Montgomery Rd, Altamonte Springs, FL
32714, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 321 Montgomery Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
321 Montgomery Rd, Altamonte Springs, FL
32714, United States

Hours

Reviews

2.6
237 reviews
5 stars
79
4 stars
14
3 stars
3
2 stars
14
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some employees, particularly Glenn, received praise for their helpfulness and dedication, while others were criticized for rudeness and unprofessional behavior.

Mail Handling Issues

Numerous complaints were made about lost packages, mail being forwarded without consent, and poor handling of deliveries.

Staff Friendliness

Many customers noted the staff's friendliness and willingness to assist, although experiences varied significantly.

Operational Efficiency

Customers reported slow service, long wait times, and issues with phone accessibility, leading to frustration.

Package Delivery Problems

Frequent issues with packages being marked as delivered but not received, and concerns about potential theft or mishandling.
  • SP
    Strat-Edgy Productions
    1 day ago
    5.0
    I never expect much from fed employees but they went out of their way to help me so I went out of my way to say thank you. Thanks!
  • AC
    Angilee Cruz
    Feb 21, 2026
    1.0
    If I could rate this place as a 0 I would. Glend Cardoso, absolutely unexpectable customer service, I would like a follow up.
  • SB
    Shawntel Brooks
    Dec 15, 2025
    1.0
    I have been staying at my residence for over four years now and mind you I stay in apartments. This is the second time in a year that they have changed my place of residence without my consent. Finally went to the mailbox and only a green paper inside the mailbox. Something have to be done about this 😡
  • BB
    babygurlya12
    Dec 8, 2025
    1.0
    My mail/packages keep getting marked as unknown at address and keep sending my stuff back to sender but they deliver the previous tenants mail. Its an apartment, tenants change all the time. Stop taking my freaking mail!! No one answers the phones and the delivery man keeps saying “if there’s no mail in the box, you don’t have mail” but I clearly do and have tracking numbers! Stop scanning and denying my stuff
  • EC
    Erika Chavez
    Dec 5, 2025
    1.0
    This post office stopped delivering my mail and all that was in my mailbox was a green paper saying for new residents. I never changed anything I have left my mail in box at least for a week nothing happens. Idk why they decided to make their arrangements without my authorization not even a knock on door to inform me 😡

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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