Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6377 in Altamonte Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Paza Across Seminole State College On South Sr 434.
While many customers praised the friendly and helpful staff, several reviews highlighted poor service experiences, particularly from the owner and during fingerprinting appointments.
Efficiency
Customers appreciated the quick and efficient service for shipping and drop-offs, although some reported delays and issues with package handling.
Management Issues
Multiple reviews pointed out management problems, including rude behavior from the owner and miscommunication regarding appointment availability.
Cleanliness and Atmosphere
The store was frequently described as clean and pleasant, with a nice fragrance, contributing to a positive shopping experience.
Fingerprinting Services
Several customers had negative experiences with fingerprinting services, citing unprofessionalism and poor handling of appointments.
LC
LaShanna Cody
2 days ago
5.0
This is the best UPS store!!!! Always a good vibe with the music. Always clean. Owner is the best. Stop by for an impromptu dance party!!!
VP
Virginia Pearson
4 days ago
5.0
The customer service is amazing and they are always friendly and patience. The atmosphere is inviting and calm. This is my go to location for all my returns.
YM
Yanetml Muñoz
Feb 19, 2026
1.0
Very poor service. There was a problem with a delivery, and neither the store nor UPS resolved it. They both washed their hands of it. The owner was very rude.
AP
Atsida Pichardo
Feb 12, 2026
5.0
I really enjoy using this UPS Store location because it’s very convenient and close to our business. We prepare our shipments in advance, and the drop-off and scanning process is always quick and efficient. The staff is consistently friendly, professional, and welcoming. It’s always a smooth and positive experience.
BH
Brooke Bella Halper
Feb 7, 2026
5.0
I love my UPS store in Altamonte Springs at Gateway Crossing. The employees are wonderful!