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The UPS Store

3.4
(195 reviews)

Business Details

478 E Altamonte Dr, Altamonte Springs, FL
32701, United States
(407) 830-9504

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2156 in Altamonte Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Altamonte Mall In Publix Plaza, Behind Burger King.

Details

  • DeliveryNot available

Location

The UPS Store
478 E Altamonte Dr, Altamonte Springs, FL
32701, United States

Hours

Reviews

3.4
195 reviews
5 stars
112
4 stars
6
3 stars
1
2 stars
3
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.

Efficiency

Many customers appreciate the quick service and convenience, but there are complaints about long waits and incorrect information regarding services.

Staff Attitude

Several reviews highlight issues with staff attitude, including rudeness and lack of acknowledgment, leading to a negative customer experience.

Appointment Issues

Customers expressed frustration over scheduling conflicts and miscommunication regarding appointment times, particularly for fingerprinting services.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the customer experience.
  • MM
    MadTru
    Feb 18, 2026
    5.0
    Miguel is very professional, provides excellent customer service, and was a great help to me. I recommend him 100%.
  • FF
    Felipe Liberman Fuchs
    Jan 13, 2026
    5.0
    Quick, no lines, helpful and proactive staff
  • TE
    Tara Ellis
    Jan 5, 2026
    5.0
    Miguel gave me phenomenal support and helped me scan my papers to my email. Will definitely come back for the customer service.
  • JA
    Jen Andal
    Dec 29, 2025
    1.0
    I really wish I had read the other reviews before booking fingerprinting here. HEADS UP: this location lets you schedule fingerprinting appointments from 9am - 5pm, but when I showed up for my scheduled time, I was told they actually only do fingerprinting from 10am - 4pm. Obviously that was never mentioned when booking. I drove across town for this and was very disappointed to be met with rude, unprofessional behavior. The staff laughed when I pointed out the mismatch and showed no concern at all for the time and inconvenience they caused. No apology, no attempt to help or reschedule — nothing. Save yourself the frustration and go somewhere else for fingerprinting (and any other business you might be thinking of taking there).
  • CF
    Cande Figueroa
    Dec 19, 2025
    5.0
    Friendly and the prices are good

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Altamonte Springs offer?

The UPS Store #2156 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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