Brand Certified
United States Postal Service
1.8(119 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1704 W Newport Pike, Wilmington, DE
19804, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1704 W Newport Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
119 reviews
5 stars
22
4 stars1
3 stars1
2 stars
4
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific complaints about individual employees being dismissive and aggressive.
Delivery Issues
Many customers reported problems with packages being delivered to the wrong addresses or not delivered at all, leading to frustration and lost items.
Operational Problems
Customers frequently mentioned the post office opening late, not answering phones, and poor management of mail services.
Mixed Experiences
While some customers reported friendly and helpful staff, these positive experiences were overshadowed by the overall negative feedback regarding service quality.
- SBSam BFeb 15, 20261.0If I can give them 0 star I will do that. I paid for them to receive my order on time and arrived day before but processing and want to make delivery after 3 days.its not holiday,weather is ok.why you holding it? Because of your lazy system and staff
- CBChrissy BassanoFeb 4, 20261.0on October 20th, 2025 I put in for a change of address... THEY ARE STILL NOT FORWARDING MY MAIL TO ME!!! I have been emailing back and forth w/someone from customer service for a month now and still can't get my W2's!!!
- KPKelsey PesceJan 31, 20261.0This is the absolute worst post office I have ever ever dealt with ever. They never deliver anything and if they do, it’s never on time lol they mark up the delivery updates with excuses like can’t access or held at customer’s request whenever they don’t feel like delivering. i have actual video footage of them delivering to every house on my street and then marking my packages undeliverable. on multiple occasions my husband has had to walk up to the truck to get our mail just to ensure we get it. i wish you could switch post offices lol
- DDDundillaDec 13, 20251.0Bad service. Opens late.
- TRTed ROct 20, 20251.0They don't answer the phones and I can't get any information about my package that was supposed to be delivered that was ultimately never delivered through them. Got burnt BAD shipping with USPS and these people obviously don't feel accountable or responsible if your package never arrives or if they "accidentally lose" your shipment. But what can you really expect from postal government employees over in Biden's neck of the wood who hate their jobs and the people that they work for?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location on 1704 W Newport Pike?
You can send mail, ship packages, purchase money orders, rent PO boxes, apply for passports, buy gift cards, and more at this Post Office location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the business hours for the United States Postal Service at 1704 W Newport Pike?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online quickly and securely, then complete the setup in person at the Post Office with two valid IDs.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
What is the cost to take a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Where can I find nearby dining options after visiting the USPS on W Newport Pike?
Nearby dining options include China House Chinese Kitchen for Asian cuisine, Senor Tortilla for Mexican food, Gallery Pizza for Italian, and McDonald's for fast food.
Are there nearby stores where I can shop for groceries or household items close to the United States Postal Service?
Yes, ShopRite of 1st State Plaza is a nearby supermarket where you can buy groceries, pharmacy items, and more, as well as Dollar Tree for discount supplies.
What nearby services could be convenient to visit along with the Post Office?
Nearby services include Miracle-Ear Hearing Aid Center for medical needs, WSFS Bank for banking, and KeyMe Locksmiths for lock and key services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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