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Visit your local Post Office™ at 1500 Lancaster Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and unheard.
Delivery Issues
Frequent complaints about lost packages, delayed mail, and incorrect deliveries, leading to frustration among customers.
Staff Attitude
Many customers reported a lack of professionalism and a negative attitude from staff members, contributing to a poor overall experience.
Operational Inefficiency
Customers noted long wait times, unresponsive phone lines, and inconsistent service hours, indicating a need for better management.
Theft Concerns
Several reviews mentioned suspicions of package theft by staff, raising serious concerns about security and trust.
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Yaniquika Rose
Oct 31, 2025
1.0
Someone at this post office stole my son halloween costume and mailed me the empty bag.
SS
shorty
Oct 30, 2025
1.0
Mail carrier don’t listen , when asked not to do something right and then questing you about why. If something gets damage I will whole that person responsible for my property and damages. To lazy to walk in the yard. I asked her nice twice and explain to her about issues that I have. I was told today who I can contact about this because she’s determined to do it her way.
DW
dink watson
Oct 29, 2025
1.0
Staff Give Irritated Attitudes , Lazy No Respect Shows No Effort In Wanting To Work
SP
Sydney Petrucelli
Oct 18, 2025
1.0
I waited 3 weeks for a mail key and when I called to check status they said we will call you another week when by and so I went in person. They said they lost my paperwork. Small Spanish girl with red curly hair is rude and unapologetic. I came back today for a key and it didn't even work. Now I'm calling to no avail even tho it was completely empty when I picked up my key a half hour ago. People needs jobs out here so I think this post office should seek real help. Absolutely ridiculous and a terrible representation so far of my new neighborhood post office.
I went back again to return my key another woman in a red hoodie said she didn't need my area code or apartment number in an extremely rude and again unapologetic tone. Everyone in there is so miserable.theyre acting like I'm the enemy for having an issue with my mail key not working and this is my 3rd visit over the same thing that was only supposed to take one week
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This place needs to be shut down
👎🏻
BL
benjamin lugo
Sep 27, 2025
1.0
this the second time they lost my package i pay for a box to ensure my items delivery and all they say is go online and file a claim horrible service it should be closed!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1500 Lancaster Ave offer?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this post office?
Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 2:00 PM; closed on Sundays.
Can I get a PO Box at this location and how do I apply?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with the local Post Office for details.
What nearby places can I visit before or after my trip to the Post Office?
You can visit Clayton Park for outdoor activities, China House Express for Asian cuisine, or Gino's Pizza for Italian food, all located near the Post Office.
Are there local healthcare facilities near the Post Office?
Yes, CarePortMD Express Clinic and CareForceMD Speedy Care are nearby urgent care and medical centers for any health needs around your visit.
Where can I shop for groceries close to the Post Office?
Save A Lot and Lesly Grocery are nearby stores where you can shop for groceries and household supplies conveniently.
How can nearby transit or community centers assist in reaching the Post Office?
Nearby Wilmington Post Office and Post Office Lancaster Ave Stn serve as local postal and community centers, helping you navigate the area and access postal services conveniently.