United States Postal Service

Reviews

• AB

  Allie Brown

  Feb 19, 2026
  1.0
  I have never had a single professional customer service experience at this location. There are never proper supplies. The staff is rude and lazy. Go to another location and save yourself a headache.
• ID

  Island Gurl Dat

  Dec 22, 2025
  1.0
  Complete Lack of Accountability and Oversight This USPS location shows a disturbing failure of accountability, transparency, and internal oversight. A letter carrier fraudulently signed for THREE insured packages requiring signature confirmation, then removed those packages from the delivery system and kept them at their private residence for over a month while the recipient was overseas. During this period, USPS treated the packages as lost, forcing the sender, the paying customer, to file insurance claims due to USPS’s failure to deliver or account for them. One month later, after claims were filed, the same carrier suddenly delivered the packages. No credible explanation. No documentation. No consequences. USPS Headquarters in Washington, DC is aware. The USPS Postal Inspector is aware. Local management is aware. The paying customer received NOTHING, no explanation, no accountability, no resolution, only the response that “due to privacy, USPS cannot disclose what actions were taken.” Let that sink in. How is this acceptable? Forged signatures on insured mail, Packages removed from USPS custody Stored privately for weeks, Financial loss and insurance claims triggered, Zero visible disciplinary action This is not a mistake. This is a systemic breakdown of oversight. The Wilmington USPS facility at 1500 Lancaster Ave urgently requires a full audit of: Signature confirmation procedures Carrier accountability Claims handling Supervisory oversight If this can happen three times to one customer, it can happen to anyone. USPS cannot expect public trust when serious misconduct is quietly swept aside and the only person left in the dark is the customer who paid for the service. Until meaningful accountability exists, this location does not deserve confidence or trust.
• FL

  Felicia Lopez

  Dec 17, 2025
  1.0
  This is the worst post office I have ever encountered. Two packages that I have mailed have gotten lost. And they just don't care at all. They act like you're annoying them after you've paid an arm and a leg to ship something using their service. Then they lose it! I have a small nail business. I take a lot of time and energy making sense for my clients and for them to be lost in the mail like they mean nothing is super frustrating and costly. Not to mention this staff is extremely rude and nasty and act like they dread being there. Not my problem. If you don't want to work there then don't apply. The post office is extremely customer service oriented and if you don't strive in a field like that then maybe that's not the job for you.
• YR

  Yaniquika Rose

  Oct 31, 2025
  1.0
  Someone at this post office stole my son halloween costume and mailed me the empty bag.
• SS

  shorty

  Oct 30, 2025
  1.0
  Mail carrier don’t listen , when asked not to do something right and then questing you about why. If something gets damage I will whole that person responsible for my property and damages. To lazy to walk in the yard. I asked her nice twice and explain to her about issues that I have. I was told today who I can contact about this because she’s determined to do it her way.

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