United States Postal Service

2.5
86 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3434 Old Capitol Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3434 Old Capitol Trl, Wilmington, DE
19808, United States

Hours

Reviews

2.5
86 reviews
5 stars
26
4 stars
7
3 stars
1
2 stars
2
1 star
50
  • AA
    Aida E Alicea
    Dec 18, 2025
    5.0
    I’ve had great experiences at this post office. There are 3 particular staff members (women) who are always pleasant, friendly, patient, and very helpful, even during a busy time. It’s always appreciated when customer service is done with care and professionalism. Thank you to the team for making my visits smooth and pleasant!
  • JA
    James Albany
    Nov 18, 2025
    1.0
    This location is horrible. The two ladies at the counter said that couldn't help me set up a post office box. After hiding in the back for 10 minutes they came out and finally asked how they could help me. I told them I just need a po box set up. Nothing fancy. After explaining how id been waiting for 15 minutes with no other customers in the room I was denied service. They finally got another lady out of the back to do it. This po box was mainly for a very important peice of mail. Which was shipped two weeks earlier from child custoday court and was late and was torn up and opened. They also lock the place down early by 5pm every day so there is no chance to even get to your po box and get your mail. Save your money and get a po box somewhere else. Horrible service
  • RB
    Rhonda Brochu
    Oct 4, 2025
    5.0
    This is the best post office around. The staff here is amazing always so helpful and friendly. No matter how many packages I ask them to scan they do it without giving me a problem
  • AP
    Ashvin Patel
    Sep 3, 2025
    1.0
    USPS signs are misleading, 2 to 3 delivery or anything is not guarantee, the employees at Marshallton office really are bad and do not care. I waited to speak to post master for half hour and was no show, I had to leave. Use UPS or FedEx.
  • HC
    Hailey C
    Aug 4, 2025
    1.0
    Been waiting on the same piece of mail since a Thursday and it is Monday it keeps sending me a picture saying it’s coming today but it hasn’t for 3 service days like what is the issue ???

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.