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Brand Certified

United States Postal Service

1.9
(181 reviews)

Business Details

4901 Governor Printz Blvd, Wilmington, DE
19809, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4901 Governor Printz Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4901 Governor Printz Blvd, Wilmington, DE
19809, United States

Hours

Reviews

1.9
181 reviews
5 stars
30
4 stars
9
3 stars
5
2 stars
3
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of accountability.

Package Issues

Frequent complaints about lost, misdelivered, or stolen packages, with customers expressing frustration over the handling of their mail.

Staffing Problems

Customers noted that the location is often short-staffed, leading to long wait times and inadequate service.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
  • AM
    Andrey Matyushkin
    Feb 4, 2026
    1.0
    Terrible service. Lazy and disrespectful workers, Lanes, lost packages. Can't understand how's this company still alive...
  • CC
    Cleon Czeiner
    Jan 28, 2026
    5.0
    My package got lost somewhere in the system so I took precautionary steps and look online and spoke to a agent to submit a service request. I was told that they will help me find my package by doing so and I will get a phone call within the next 24 hours. 45 minutes later I got a call from the facility that my package was being processed at from the beginning. I got a call that works at the post office named Valerie sometime after an hour that they open and she processed my case number and said she can see what she can do after giving her my tracking number and what is my usual time of mail delivery in my area, information and she'll call me back before she get off work. My package was delivered in the mail The same day and Valerie called me back as she said she would just to see if I received my package. I told her yes and thank you very much. Most of the time it's not the post office. It's the consumer with misinformation or lack of information to give to the operator to help you with your request.. Just be prepared when you call the post office with all information at hand. Be respectful as you would want to be respected.
  • JJ
    JD
    Dec 17, 2025
    5.0
    If there are ever any concerns, Miss Val is always kind and helpful and responds quickly to remedy the situation.
  • JW
    Jingyao W
    Dec 6, 2025
    5.0
    Staff helped a lot and they are the best and best services
  • JH
    Juntian He
    Nov 28, 2025
    1.0
    Worse post office ever!! Misplace my camera package to someone else's mailbox. Get your job done!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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