The UPS Store

4.0
155 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7150 in Wilmington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shoppes Of Graylyn - Next To Dunkin Donuts And Einstein Bros Bagels.

Details

  • DeliveryNot available

Location

The UPS Store
1732A Marsh Rd, Wilmington, DE
19810, United States

Hours

Reviews

4.0
155 reviews
5 stars
102
4 stars
14
3 stars
5
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many expressing frustration over dismissive attitudes and lack of assistance.

Efficiency

Some customers praised the store for quick service and efficient handling of transactions, noting that they were able to complete their tasks in a timely manner.

Staff Attitude

While some reviews highlighted friendly and helpful staff, a notable number of reviews pointed out unprofessional behavior and poor customer interaction from certain employees.

Cleanliness and Organization

Several customers mentioned the store's cleanliness and organization positively, although some reviews criticized the overall appearance and atmosphere.

Pricing Issues

Customers expressed concerns about high prices for services, particularly in comparison to other shipping options, leading to dissatisfaction with perceived value.
  • GG
    GH GH
    Sep 30, 2025
    1.0
    I had a very bad experience at the store on Sept 30. I've had a lot of problems using the kiosk in the past, and Amazon said it is best to have the clerk scan the returns... The person at the front desk refused to help me for an Amazon return, I've had rude service at this store before and so have many other people.... The clerk's name was Noel and he refused me service for a basic Amazon return we're all he had to do was scan a QR code with nobody else in the store.... I find this employee to be very rude and lazy. I would like the opportunity to discuss this further with UPS and or the store manager or owner....
  • MS
    mark soja
    Sep 19, 2025
    1.0
    Went in to copy a file off my phone. I’m not great at tech and they just pointed to a printer and told me to log in. No other help when I was having trouble. I just left and went to Stables who had better customer support
  • MC
    Melanie Casey
    Aug 8, 2025
    5.0
    good place, good people
  • MG
    Michael Grant
    Aug 1, 2025
    5.0
    Very friendly, helpful and patient staff.
  • LS
    Lisa Spano
    Jul 22, 2025
    5.0
    Everyone is super helpful here. Great service!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #7150 in Wilmington offer?

The UPS Store #7150 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #7150 located?

It is located at 1732A Marsh Rd, Wilmington, DE 19810, USA, in the Shoppes Of Graylyn shopping center next to Dunkin Donuts and Einstein Bros Bagels.