Staples

4.0
209 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Wilmington, DE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3200 Kirkwood Highway, Wilmington, DE
19808, United States

Hours

Reviews

4.0
209 reviews
5 stars
121
4 stars
40
3 stars
8
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude or unhelpful.

Staffing Issues

Customers noted understaffing during busy times, leading to long wait times and frustration.

Product Availability

Customers appreciated the variety of products available, but some reported issues with pricing discrepancies and stock shortages.

Technical Support

Positive experiences with technical support staff who were knowledgeable and helpful, although some customers faced delays due to technician shortages.

Store Environment

Generally clean and organized, but some locations had issues with maintenance and customer service areas.
  • AD
    amelia doyle
    Nov 5, 2025
    5.0
    Each and every person who assisted me the other day went above and beyond.
  • SS
    Sylvia Stransky
    Oct 18, 2025
    3.0
    Jenna was super nice and helpful. Really appreciated her fixing a problem with a Happy Return even though she was on her way out. I feel bad because theyre obviously understaffed and not all the employees are as well trained and helpful. Wouldn't go there again!
  • LW
    La-Don Walker
    Oct 11, 2025
    5.0
    I was happy to see that Staples is still carrying Norton products. I found what I came for at a nice price.
  • FG
    Frank Gentry
    Oct 1, 2025
    5.0
    Technicians were very knowledgeable and went above and beyond my expectations.
  • JW
    judith gupton wiley
    Sep 15, 2025
    5.0
    My laptop died and I needed it within hours of leaving town. My closest Staples had the product that I needed but not the tech to set it up and do the transfer of info from my "dead" laptop. He called another location and referred me to that location and the specific tech guy who could help me. The tech at the second store sold me the exact laptop that I needed, made the set-up, transfer of information, and gave me the quick "tutorial" that I needed. All of this was done with total professionalism, patience for my millions of questions, and respect for my limited time. The Tech's name is Mark. He's awesome!

Frequently Asked Questions About Staples

What products and services does Staples in Wilmington, DE offer?

Staples in Wilmington offers printing, shipping, technology, travel, recycling services, office supplies, electronics, and office furniture, serving entrepreneurs, small businesses, remote workers, parents, teachers, and students.

What are the store hours for Staples in Wilmington, DE?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.