Staples

4.0
218 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Wilmington, DE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3200 Kirkwood Highway, Wilmington, DE
19808, United States

Hours

Reviews

4.0
218 reviews
5 stars
127
4 stars
40
3 stars
8
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unhelpful.

Staffing Issues

Several reviews noted understaffing, leading to long wait times and poor service experiences.

Product Quality

Customers expressed satisfaction with the quality of products, particularly office supplies, but some reported issues with specific items.

TSA Pre-Check Experience

The TSA Pre-Check service received significant criticism for long wait times and poor management.
  • TN
    Tatyana N
    Jan 4, 2026
    2.0
    I went to this Staples location to pick up an order that was already paid for and ready. I waited almost 10 minutes at the counter with no acknowledgment. I understand delays when a store is busy, but this was not the case. Two employees were standing at the shipping section having a personal conversation with a customer while I waited. When that customer even pointed out that someone should help me, the employee brushed it off and said it was fine. As a paying customer, being ignored like that was frustrating and disappointing. A simple acknowledgment or explanation would have gone a long way. Customer service and awareness definitely need improvement.
  • MM
    Mila
    Dec 30, 2025
    5.0
    This is an amazing store. I bought a folder for about 5 dollars. The folder was plastic and good quality. I also bought pens and highlighters. While looking at the pens, I never saw bad quality pens. They were good quality, as well as the highlighters. The cashier was very nice.
  • KM
    Kenneth Martin
    Dec 15, 2025
    5.0
    Great service when I purchased my printer.
  • RB
    Ralph Butler
    Dec 9, 2025
    5.0
    Staples has the best customer service and most competitive prices on earth!!
  • FD
    Frances DiSalvo
    Dec 8, 2025
    1.0
    Horrible experience with manager Mark at Prices Corner, Staples, Wilm, DE. Rude, he talked down to me, lost my documents and pictures on my Old Laptop that he was supposed to Transfer over to a New Laptop. This is 3rd laptop bought in 12+ years & been going there for 20 Years and have never been spoken to or treated that way. Disgusting & I tried in vain to explain to this man, having surgery, need LT complete. Nightmare to say the least.

Frequently Asked Questions About Staples

What products and services does Staples in Wilmington, DE offer?

Staples in Wilmington offers printing, shipping, technology, travel, recycling services, office supplies, electronics, and office furniture, serving entrepreneurs, small businesses, remote workers, parents, teachers, and students.

What are the store hours for Staples in Wilmington, DE?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.