United States Postal Service

2.5
31 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 400 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Main St, Townsend, DE
19734, United States

Hours

Reviews

2.5
31 reviews
5 stars
8
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1 star
18
  • CK
    Cc “Ck” K
    Dec 26, 2025
    1.0
    I went the first time, I didn’t have any comments since she had the post office open already… I drop my stuff off and I go about my business. Today is December 26, 2025. She has a note on the door that’s says close from 3 to 4 pm. The doors are locked from the inside part of the building. I just want to drop off my packages that I already printed. I parked outside around 2:55 and got myself ready with my packages. It’s 2:59pm the doors are locked. If you’re going to lock the office, they need two people working so at least one can have a break and the other can work the desk. This is just ridiculous how this office is managed. Don’t waste your time here if you need reliable spot to drop off items every other day. You’re gonna learn the hard way, it’s her schedule not yours or the United States Post Office. She def. Runs that office however she pleases. It’s 3:12. I just drove to the Middletown Post office, it’s lively and they’re actually open and have actually people doing the job they’re hired for. The post office in Townsend is very Convenient for locals. It’s too bad they have only one employee here that looks like they needs help
  • MA
    Malcolm Van Atta
    Jul 24, 2025
    1.0
    Not the first time me or anyone in my family has had a bad experience here, but today at 10am i went to mail an important package on my way to work. I left myself enough time to stop in and still clock in on time, but on the door inside was a half assed note saying they will reopen at 12 and i didn’t have time to wait around. Some people are busy during the day (unlike the workers here) and can only do these things in the morning. It is very inconvenient and down right ignorant how this place operates. It’s about time for a complete overhaul of the staff and from now on i will happily drive to middletown to UPS. the convenience of location has been completely overshadowed over and over again by this nonsense.
  • JP
    Janice Powers
    Mar 21, 2025
    1.0
    My schedule is very tight. I showed up at 7:42 am in hopes to mail a package. The door and website clearly stated the post office opened at 7:30 am. There was no one in sight and the facility was dark. As I left there was also a delivery driver waiting for the staff.This was such a waste of my time, disrespectful, and irresponsible to customers and the poor truck driver on a time frame as well.
  • EF
    ecbs Fields
    Aug 17, 2021
    1.0
    Lady always haves and attitude and getting smart she should be working in back away from people
  • MC
    Mike C
    May 21, 2021
    5.0
    So I’m New to the area thought I’d take a ride around and get familiar with the businesses in townsend so I stopped into the local Post Office today. I met a clerk there by the name of Iris she was very friendly welcoming me with a warm smile and very professional knowledgeable. She explain to me in detail of the change of address form. Thanks again looking forward to my next visit.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.