United States Postal Service

2.3
89 reviews

About

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Visit your local Post Office™ at 13 S Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13 S Market St, Smyrna, DE
19977, United States

Hours

Reviews

2.3
89 reviews
5 stars
20
4 stars
7
3 stars
2
2 stars
8
1 star
52
  • TB
    Tanita Byrd
    4 days ago
    1.0
    Bet money staff stole my package.Gonna say she knows her route and knows me even!! but still delivered my package to a house that wasn't mine. Make it make since.... not take it back to the post office and leave a note for them to pick up because of conflicting information with ID, no you just deliver it to a house u know isn't mine, then won't even go back to were u delivered it to, to retrieve the package you "supposedly" delivered. Nah I call BS. They split up the goods and going on about their shift.
  • MT
    Monica Trojnar
    Sep 25, 2025
    4.0
    Brian was so helpful today! Offered to call me back and followed through with that promise. He had all the information I needed about a lost package and was very friendly
  • NB
    Nana B
    Jul 27, 2025
    5.0
    Thank you Serrina! Serrina, you truly are a shining star at the post office! Your dedication to providing stellar customer service is truly commendable. Thank You for going above and beyond to ensure that I left the post office with a smile. Your kindness, patience, and willingness to help are a breath of fresh air in a world where exceptional service is often hard to find. Keep up the fantastic work, Serrina! You're an asset to the post office and a delight to interact with. Thank you for all that you do!
  • ID
    Island Gurl Dat
    Jun 10, 2025
    4.0
    A Big Thank You to Sue at the Smyrna, DE Post Office! I want to publicly thank Sue, the postal clerk at the Smyrna Post Office, for her exceptional service and deep knowledge of certified mail rates and USPS procedures. Sue, you saved me a significant amount of money simply by doing your job with care and expertise something I truly appreciate. Unfortunately, due to a printer issue at Smyrna today, I had to go back to the Clayton Post Office, where the postmaster is consistently unfamiliar with the correct certified mail protocol and continues to overcharge unsuspecting customers. I realize how valuable it is to have someone like Sue who knows the system and takes the time to do things right in this tight economy. Thank you, Sue you make a difference, and your professionalism didn’t go unnoticed!
  • CC
    Claudette Cunningham
    Jun 3, 2025
    1.0
    The usps sucks and the where is my package the you send an email saying delivery attempt failed. A tiny package that could hold in my letterbox, and you’re never able to talk to someone. Worst agency stealing packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.