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The UPS Store #7503 in Smyrna offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Feedback is mixed regarding customer service; while many customers praise the friendly and helpful staff, several reviews highlight rude behavior from one employee.
Convenience
The store is frequently noted for its convenient location and extended hours, making it a preferred choice for many customers.
Efficiency
Customers appreciate the quick service and efficiency in handling packages, although there are complaints about delays in opening times.
Cleanliness
The store is consistently described as clean and organized, contributing to a positive shopping experience.
Pricing Issues
Some customers expressed frustration over unexpected charges for packaging materials, which they felt should be provided by the store.
CB
Christine Brown
5 days ago
5.0
Utpal Turakhia went out of his way to help me. I looked up the wrong store and thhhought they were open until 7pm. But they had closed at 6pm. He saw me try to get in before I noticed the sign. As I was walking away he unlocked the door and let me drop off my package. He did not have to do that! What a nice man! I am so appreciative of his kindness!!!
JC
J C
Nov 16, 2025
1.0
The lady working the counter is extremely rude. I arrived 25 minutes before the store was set to close on a Sunday. I had one return to Amazon that just needed the QR code scanned. She asked me why I didn’t come in earlier and why I waited so close to store closure. I told her this was the only time I could come as I have two toddlers and work full time so am very busy. I thought she was just joking and making small talk but she continued to push and say I was coming in too late. I was there in enough time to complete my transaction without holding them up from closing on time. It literally took 2 minutes to complete my transaction. She proceeds to tell me next time I need to come earlier or come on a different day during the week. I told her I came when I could and no worries I will not be back to this location. I haven’t been back since and never will. I would rather drive an hour out of my way than give my business to someone like that. Why would you set store hours and then complain when someone comes in to give you business? Make no sense to me to treat your customers that way.
BJ
Brandi Johnson
Nov 4, 2025
1.0
This is a ups I hate coming too they are so rude from the man to the women I only come here because it’s close but I dread coming here each time they are not helpful and just nasty
GJ
Gabrielle Jackson
Oct 23, 2025
1.0
The lady in this store is so rude every single time. Doesn’t even acknowledge you when you come in. She’s either on her cell phone or eating, and comes to the counter when she feels like it. She doesn’t know how to talk to people at all.
The only reason I go back is because it’s close to home and the man is nice
DF
Delawares Finest
Oct 22, 2025
1.0
This has to be one of the worst places I've been to ship anything. All the years i had to return or ship anything. i never seen someone open your sealed box to ask you what's in it then try to upsale you to ship it. The cost went $75 to $21 dollars to ship a sneaker size box. Please avoid and go to another location to ship your goods
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Smyrna?
The UPS Store operates Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store in Smyrna open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store in Smyrna offer packing and shipping services?
Yes, The UPS Store provides expert packing and shipping services among other offerings.
What printing and document services are available at The UPS Store?
The UPS Store offers professional printing services, document finishing, shredding, faxing, and notary services.
Can I rent a mailbox at The UPS Store in Smyrna?
Yes, mailbox rentals and services are available at The UPS Store.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available on their website.
How can I reach The UPS Store in Smyrna by phone or email?
You can call The UPS Store at +1 302-389-8036 or email them at store7503@theupsstore.com.
What nearby places might be useful for customers visiting The UPS Store?
Customers can visit nearby Weekfish for graphic or printing services, Hey Beautiful Salon for beauty needs, and Shred Nations for additional shredding services.
Are there convenient places to shop or relax around The UPS Store in Smyrna?
Yes, nearby Food Lion offers grocery and bakery shopping, and The Green Stinger is a local sports bar perfect for relaxing before or after your visit.
What nearby financial services are available around The UPS Store?
Nearby financial services include Coinme for ATMs and currency exchange, and Western Union for money transfer services.