The UPS Store

4.1
136 reviews
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Business Details

18766 John J Williams Hwy, Rehoboth Beach, DE
19971, United States
(302) 360-0264
https://locations.theupsstore.com/de/rehoboth-beach/18766-john-j-williams-hwy
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5456 in Rehoboth Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Nuttle Lumber & Coastal Taproom In Rehoboth On Rt. 24.

Details

  • DeliveryNot available

Location

The UPS Store
18766 John J Williams Hwy, Rehoboth Beach, DE
19971, United States

Hours

Reviews

4.1
136 reviews
5 stars
100
4 stars
5
3 stars
2
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, even during busy times.

Staff Friendliness

Many reviews highlighted the friendly and helpful nature of the staff, contributing to a positive customer experience.

Management Issues

Several customers expressed concerns about poor management and staffing issues, leading to slow service and disorganization.

Inconsistent Experience

While many had positive experiences, some reported rude service and unprofessional behavior from certain employees.

Convenience

The location is noted for its convenience and accessibility, although some customers mentioned issues with parking.
  • EE
    Everett
    1 day ago
    5.0
    Always a pleasure with positive attitudes. Once in a while you’ll catch a grumpy face but even with lines leading out the doors, it’s always smiles and positive attitudes, at least from the employees 😁
  • LD
    Laurie D
    2 days ago
    5.0
    Customer service is outstanding! It’s a busy store, but I never feel rushed and the staff listen to me and take care of my shipping needs with professionalism and utmost efficiency. In addition, they are always pleasant and smile when they greet you.
  • WF
    wendy Freeman
    Feb 4, 2026
    5.0
    Because as extremely busy as that store gets, the staff are always polite, friendly, very helpful and get things done quickly.
  • DM
    Debby Miller
    Jan 12, 2026
    5.0
    Wow!!! Talk about Quick! This Facility took less than 30 seconds to handle my return. 4 registers open! Thankx for the great service!
  • KC
    Kathy Chandler
    Jan 8, 2026
    5.0
    Great staff. Always friendly & helpful even during the crazy holiday rush!
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