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The UPS Store

4.1
(139 reviews)

Business Details

(302) 360-0264

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5456 in Rehoboth Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Nuttle Lumber & Coastal Taproom In Rehoboth On Rt. 24.

Details

  • DeliveryNot available

Location

The UPS Store
18766 John J Williams Hwy, Rehoboth Beach, DE
19971, United States

Hours

Reviews

4.1
139 reviews
5 stars
103
4 stars
5
3 stars
2
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, even during busy times.

Efficiency

Many reviews highlighted the quick service and ability of staff to handle long lines effectively.

Management Issues

Some customers reported poor management and staffing issues, leading to slow service and unprofessional behavior from certain employees.

Inconsistent Experience

While many had positive experiences, others reported rude service and unorganized operations, indicating inconsistency in customer experience.

Convenience

The store's location and hours were frequently mentioned as convenient, although some noted issues with reliability regarding opening hours.
  • VS
    Violet Spring
    Feb 15, 2026
    5.0
    always busy and very helpful efficient and good service
  • EE
    Everett
    Feb 12, 2026
    5.0
    Always a pleasure with positive attitudes. Once in a while you’ll catch a grumpy face but even with lines leading out the doors, it’s always smiles and positive attitudes, at least from the employees 😁
  • LD
    Laurie D
    Feb 11, 2026
    5.0
    Customer service is outstanding! It’s a busy store, but I never feel rushed and the staff listen to me and take care of my shipping needs with professionalism and utmost efficiency. In addition, they are always pleasant and smile when they greet you.
  • WF
    wendy Freeman
    Feb 4, 2026
    5.0
    Because as extremely busy as that store gets, the staff are always polite, friendly, very helpful and get things done quickly.
  • DM
    Debby Miller
    Jan 12, 2026
    5.0
    Wow!!! Talk about Quick! This Facility took less than 30 seconds to handle my return. 4 registers open! Thankx for the great service!

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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