AIT Home Delivery, a wholly owned subsidiary of AIT Worldwide Logistics, manages final mile shipments to consumers on behalf of retailers all around the world. Customers choose from delivery options for big and bulky shipments across multiple service levels, from standard to premium-level offerings. AIT Home Delivery also offers user-friendly online scheduling, customized assembly solutions, and an array of value-added services, including warehousing, reverse logistics, and standard operating procedure development and management.
Frequently Asked Questions About AIT Home Delivery
Who owns AIT Home Delivery?
AIT Home Delivery is a wholly owned subsidiary of AIT Worldwide Logistics, a global supply chain solutions leader that helps its customers grow by expanding access to markets worldwide.
Can I collect from the depot?
No, our depots are not configured to enable pick-ups from individual consumers.
Can I rebook my order?
You can rebook your delivery on our web portal: https://aithd.de/
Can I track my order?
Yes, you can track your delivery here: https://aithd.de/
Additionally, on the day of delivery, you will be able to track the driver’s progress.
How will I know the driver is on their way?
You will receive a confirmation email or SMS/text message on the morning of delivery confirming your delivery window, driver name and mobile number. Your driver will call you 30-60 minutes before delivery and you’ll also receive notification when they are one stop away.
Do you have any other locations in Europe?
Yes. With more than 500 teammates working across nine road transport hubs and nine freight forwarding locations, AIT Home Delivery boasts an extensive network of strategically located facilities in Germany and the United Kingdom with more to come soon.
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Certified June 21, 2026Yext Knowledge Graph
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