Brand Certified
United States Postal Service
2.0(312 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
401 Ogletown Rd, Newark, DE
19711, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 Ogletown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
312 reviews
5 stars
61
4 stars
16
3 stars
9
2 stars
16
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and poor attitudes from employees.
Wait Times
Customers consistently reported long wait times, often with only one or two clerks available to assist a large number of patrons, leading to dissatisfaction.
Package Handling
There were multiple complaints regarding lost or delayed packages, with customers feeling that the post office was not taking responsibility for their issues.
Inconsistent Service
While some customers had positive experiences with specific employees, the overall service quality was described as inconsistent, with many expressing disappointment.
- KPKimberly PorterFeb 21, 20261.0Horrible customer service, poor attitude, very unhelpful
- BYbing yangFeb 19, 20261.0they take ten years to scan in packages that are dropped off
- MCMatt C.Dec 30, 20251.0I dread coming here. The 2 Asian women that work behind the counter are so rude. Always have a puss on their face.
- GSGregory SheratonDec 30, 20251.0Absolutely terrible
- BJBill JohnstonDec 11, 20251.0I had a time sensitive piece of mail due to arrive on Nov 10, 2025, as confirmed by their email digest (complete with an image of the envelope in question). However, it did not arrive. I waited a few days and then followed up with them, first attempting via phone then travelling to the post office for a personal visit. I was assured that they deliver every single piece of mail on time and that my missing mail must be someone else's fault. Today I finally randomly received that mail, a solid month late. Where has it been? Why was it not delivered in a timely fashion? Why can I not rely on my mail carrier for results or answers? Please explain...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 401 Ogletown Rd offer?
This location provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, 7:30 AM to 6:00 PM; Saturday, 8:00 AM to 1:00 PM; closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs; prices vary by location.
Can I access my PO Box after regular business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary by Post Office.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit Newark Free Library for books and study or relax at SpringHill Suites by Marriott Newark Downtown if you're staying overnight.
Is there nearby urgent care or medical services close to the Post Office?
Yes, CarePortMD Urgent Care Clinic and CarePortMD Urgent Care Plus emergency room are nearby for medical services.
Are there any nearby shopping options close to the Post Office?
You can find Peddler's Liquor Mart, GNC for vitamins, and Payless ShoeSource for footwear nearby.
Where can I find nearby beauty and spa services around the Post Office?
Nearby beauty options include Hair by Krista DeMaio, The Body Spa, and N & D Nail Salon.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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