Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 401 Ogletown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
305 reviews
5 stars
60
4 stars
16
3 stars
9
2 stars
17
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of accountability.
Long Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, with insufficient staff to handle the volume of customers.
Package Handling Issues
Several customers experienced problems with lost or undelivered packages, leading to dissatisfaction with the reliability of the postal service.
Mixed Staff Experiences
While some staff members received praise for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
Operational Inefficiencies
Customers noted issues with the post office's operational hours, including early closures and inconsistent service availability.
- MTMs. Tucker5 days ago1.0Horrible. Always 1-2 ppl helping out. Line out the door and crazy wait times. Hire more ppl for the front it's not rocket science! I hate coming to the post office.
- PAPatricia A.A.6 days ago1.0We had the same postal worker for 4 years. Recently (4 months) we have had different drivers. Im 100% sure the new workers are stealing our packages. I always sign up for package notifications. 3 times when it comes time for the package to be delivered to my house all of a sudden the tracking information either disappears or the mail man/mens will say "No one lives at that address " went to the post office to see what was happening and was told they could not find the packages. Uh yeah you are letting thieves keep steal people's packages. Contacted sender, " packages were not returned ." Received mail I had to sign for Myling(what Im calling her, not her real name) (Asian) woman at the counter complained that she had to scan 16 pieces of mail . I ignored her person questions and asked her to please scan my mail and let me have it please. Myling ( Asian) workers continues to be rude by reading who the letters are from in front of the whole post office. Mind you this was personal business. If this worker does this again Im suing.
- GCG CNov 1, 20251.0I've had a questionable experience to where I turned in an item to ship to a parent and the mail remains in a "Pre-Shipment, Shipping Label Created, USPS Awaiting Item" status for days on end. It's been almost a week and there's still no sign that the item shipped out. According to USPS’s own Postal Bulletin 22192...employees must scan packages at the time they’re collected. Despite this clear policy, my package hasn't been scanned...which reflects a lack of accountability and adherence to their own operational standards.
- LHLindsay HainesOct 29, 20251.0Horrible, the wait here is insane!!!
- CRCindy RoycroftOct 15, 20251.0My mail was not in my box went twice to the post office no phone call or my package and my package is over a hundred dollars going again for the 3rd time
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 401 Ogletown Rd offer?
This location provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, 7:30 AM to 6:00 PM; Saturday, 8:00 AM to 1:00 PM; closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs; prices vary by location.
Can I access my PO Box after regular business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary by Post Office.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit Newark Free Library for books and study or relax at SpringHill Suites by Marriott Newark Downtown if you're staying overnight.
Is there nearby urgent care or medical services close to the Post Office?
Yes, CarePortMD Urgent Care Clinic and CarePortMD Urgent Care Plus emergency room are nearby for medical services.
Are there any nearby shopping options close to the Post Office?
You can find Peddler's Liquor Mart, GNC for vitamins, and Payless ShoeSource for footwear nearby.
Where can I find nearby beauty and spa services around the Post Office?
Nearby beauty options include Hair by Krista DeMaio, The Body Spa, and N & D Nail Salon.