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Staples

3.8
(217 reviews)

Business Details

1 Chestnut Hill Plaza, Newark, DE
19713, United States
(302) 738-8020

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Newark, DE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1 Chestnut Hill Plaza, Newark, DE
19713, United States

Hours

Reviews

3.8
217 reviews
5 stars
114
4 stars
35
3 stars
10
2 stars
17
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Print Services

Many customers expressed dissatisfaction with the print services, citing issues with equipment, order accuracy, and staff responsiveness.

Store Conditions

Several reviews mentioned cleanliness and organization issues within the store, impacting the overall shopping experience.

Product Availability

Customers noted inconsistencies in product availability and pricing, with some items not being in stock as advertised.
  • MQ
    Mamdouh Qujgar
    6 days ago
    1.0
    Very bad Branch rude Employees never helped Maneger claiming they're busy don't have ability to help.
  • BW
    Brenda Walker
    Jan 7, 2026
    1.0
    I've been going to staples for years but today was my last time the employees in the print dept were so RUDE! not helpful at all n had only 1 printer i went to UPS today n in the future they help n care about their customers
  • DD
    Danakha
    Dec 21, 2025
    2.0
    I visited to return an Amazon product. The staff shared their systems are down, and they were talking to me while walking away without providing me the 30 seconds to talk to me face to face. We were curious when their systems will be up and the staff said they Don’t know. I called another Staples and they shared that I can return amazing package anywhere not just that staples location. So the staff could have been helpful to give me that heads up.
  • JB
    J B
    Dec 19, 2025
    5.0
    The staff at the Newark DE Staples store are professional, friendly and courteous. Worth the trip.
  • SL
    Stuart L
    Dec 5, 2025
    1.0
    My package was seemingly stolen by an employee. I had something mistakenly sent here, so I went in several days ahead of the projected delivery date to let them know and see if there was anything I could do to still receive it (which I am sure happens both on accident and on purpose--I totally understand). I was told by an employee that it was no big deal, and that my package would be collected and kept with the rest of the others (UPS Access Point). I went to collect the package after it was delivered and was told by a different employee that it had been rejected and given back to the mail carrier (USPS). I went back to the store again today and was once again told that they did not have the package and that it had been returned to the mail carrier. I then stopped by the local post office and was told that the mail carrier who delivered it specifically remembered leaving it on a desk there with an employee present. So, something obviously is not adding up. Long story short, whether through incompetence or theft, I would advise others to be careful about having any packages sent here, UPS Access Point or not.

Frequently Asked Questions About Staples

What services does Staples in Newark, DE offer?

Staples provides printing, shipping, technology, travel, and recycling services, including design services, passport photos, Amazon returns, and Amazon pickup.

What are the operating hours of Staples in Newark, DE?

Staples is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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