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With a focus on the community of small businesses and consumers, Staples in Newark, DE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
216 reviews
5 stars
114
4 stars
35
3 stars
10
2 stars
17
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Store Organization
Several reviews mentioned issues with store organization and inventory management, leading to frustration among customers.
Printing Services
The printing services received negative feedback for errors and poor service, with some customers experiencing delays and dissatisfaction with their orders.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their overall shopping experience, highlighting helpful staff and good product availability.
- BWBrenda Walker5 days ago1.0I've been going to staples for years but today was my last time the employees in the print dept were so RUDE! not helpful at all n had only 1 printer i went to UPS today n in the future they help n care about their customers
- DDDanakhaDec 21, 20252.0I visited to return an Amazon product. The staff shared their systems are down, and they were talking to me while walking away without providing me the 30 seconds to talk to me face to face. We were curious when their systems will be up and the staff said they Don’t know. I called another Staples and they shared that I can return amazing package anywhere not just that staples location. So the staff could have been helpful to give me that heads up.
- JBJ BDec 19, 20255.0The staff at the Newark DE Staples store are professional, friendly and courteous. Worth the trip.
- JPJackson PassosDec 18, 20254.0Ok. Customer service is ok.
- SLStuart LDec 5, 20251.0My package was seemingly stolen by an employee. I had something mistakenly sent here, so I went in several days ahead of the projected delivery date to let them know and see if there was anything I could do to still receive it (which I am sure happens both on accident and on purpose--I totally understand). I was told by an employee that it was no big deal, and that my package would be collected and kept with the rest of the others (UPS Access Point). I went to collect the package after it was delivered and was told by a different employee that it had been rejected and given back to the mail carrier (USPS). I went back to the store again today and was once again told that they did not have the package and that it had been returned to the mail carrier. I then stopped by the local post office and was told that the mail carrier who delivered it specifically remembered leaving it on a desk there with an employee present. So, something obviously is not adding up. Long story short, whether through incompetence or theft, I would advise others to be careful about having any packages sent here, UPS Access Point or not.
Frequently Asked Questions About Staples
What services does Staples in Newark, DE offer?
Staples provides printing, shipping, technology, travel, and recycling services, including design services, passport photos, Amazon returns, and Amazon pickup.
What are the operating hours of Staples in Newark, DE?
Staples is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is Staples located in Newark, DE?
Staples is located at 1 Chestnut Hill Plaza, Newark, DE 19713, inside the Chestnut Hill Plaza.
Which payment options are accepted at Staples in Newark?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples in Newark offer delivery and pickup services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which major brands can I find at Staples in Newark?
Staples carries brands such as Amazon, Avery, BIC, Dell, HP, Microsoft, Logitech, Apple, Canon, Epson, and many others.
What products are available at Staples in Newark?
Staples offers a wide range of products including laptops, desktops, printers, ink and toner, notebooks, pens, office furniture, desks, chairs, and cleaning supplies.
How can I access travel and passport services near Staples in Newark?
Staples Travel Services, located nearby, offers passport and visa services along with travel-related retail products accessible for your convenience.
Are there dining options near Staples in Newark to visit before or after shopping?
Yes, nearby restaurants include Olive Tree Café, Tony's Bistro, Sonora Restaurant & Bar, Great Wall Chinese Restaurant, Canton Inn, and Little Caesars Pizza, great for a meal before or after your visit.
Where can I find shipping and courier services near Staples in Newark?
UPS Access Point location and Amazon Locker - Zelinda are nearby for convenient courier and delivery services, complementing the shipping services available at Staples.